Mission Healthcare

Hospice Account Manager (Redlands/Banning)

Mission Healthcare

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $90,000 - $110,000 per year

Job Level

JuniorMid-Level

About the role

  • Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
  • Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
  • Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
  • Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
  • Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
  • Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
  • Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
  • Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
  • Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
  • Meet or exceed monthly, quarterly, and annual sales goals as assigned.
  • Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
  • Monitors and reports on cost-effective marketing efforts.

Requirements

  • Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
  • Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
  • Proven track record of meeting or exceeding sales goals.
  • Strong communication, relationship-building, and public speaking skills.
  • Highly motivated, goal-oriented, and able to work independently in the field.
  • Knowledge of hospice philosophy and services preferred.
  • Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.