Customer Service Representative – m/f/d
Mirka
full-time
Posted on:
Location Type: Office
Location: Sulzbach • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Independent order processing – from entry to on-time delivery
- Preparation of customer-focused quotations in close coordination with Sales
- Handling complaints – solution-oriented and service-minded
- Coordination of goods flows with our central warehouse and the parent company in Finland
- Telephone customer support – friendly, professional, and competent
- Support for our field sales team to jointly achieve optimal results for our customers
Requirements
- Commercial training (e.g., business administration) or equivalent qualification
- 3–5 years of experience
- Fluent in German; good command of English
- MS Office & modern PC applications
- Strong organizational skills and communication abilities
- Desire for personal development
Benefits
- Secure position in a steadily growing company – successful in Germany for over 45 years and with more than 80 years of experience in Finland
- Appreciation and trust in a very pleasant working environment
- Pure team spirit: work in a young, dynamic, and highly motivated team
- Scope for initiative: responsibility, self-starting attitude & personal development
- Attractive compensation: performance-based salary, comprehensive social benefits, and a performance-related bonus
- Experience community: regular breakfasts, barbecues, celebrations, trade fair visits, and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order processingquotation preparationcustomer support
Soft skills
solution-orientedservice-mindedorganizational skillscommunication abilitiesfriendlyprofessionalcompetent
Certifications
commercial trainingbusiness administration