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MindSet

Case Manager Assistant

MindSet

Social Security Disability Case Manager Assistant at Mindset Care. Assisting clients in applying for Social Security benefits and ensuring accurate claim processing.

Posted 7/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $22 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong interpersonal and communication skills while providing compassionate support to clients. Proficient in managing client interactions and maintaining detailed records in a remote work environment.

Highest-signal resume keywords
Interpersonal SkillsCommunication SkillsOrganizational SkillsGoogle Suite ProficiencyKnowledge of Virtual Phone Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
EmpathyAttention to DetailAbility to Work IndependentlyTeam Collaboration
Tools & Technologies
Online Scheduling Software
Certifications & Qualifications
Bachelor's Degree in Social WorkBachelor's Degree in Psychology
Industry Keywords
Social Security PoliciesClient InteractionClaim Status UpdatesRemote Office Environment

About the role

Key responsibilities & impact
  • Communicate with Social Security administration officials to resolve any issues or discrepancies.
  • High call volume
  • Keep detailed records of client interactions and claim status updates.
  • Stay up-to-date on changes to social security policies and procedures.

Requirements

What you’ll need
  • Strong interpersonal and communication skills.
  • Ability to empathize with clients and provide compassionate support.
  • Excellent organizational skills and attention to detail.
  • Proficiency in Google Suite and other relevant software programs.
  • Ability to work independently and as part of a team.
  • Experience working in a remote or virtual office environment.
  • Knowledge of virtual phone systems and online scheduling software.
  • Bachelor's degree in social work, psychology, or a related field.

Benefits

Comp & perks
  • Remote first policy
  • Large responsibility from the start
  • The ability to ascend within the company
  • A team of creative, transparent entrepreneurs driven to accomplish our mission