Social Security Disability Hearing Case Manager
MindSet
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Gather required documentation and information from clients to support their claims
- Provide guidance and support to clients throughout the claims process which can be lengthy
- Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently
- Communicate with social security administration officials to resolve any issues or discrepancies that may arise
- Keep detailed records of client interactions and claim status updates
- Stay up-to-date on changes to social security policies and procedures
Requirements
- Bachelor's degree in social work, psychology, or a related field (preferred)
- Previous experience working with social security claims or similar benefits programs
- Strong interpersonal and communication skills
- Ability to empathize with clients and provide compassionate support
- Excellent organizational skills and attention to detail
- Proficiency in Google Suite and other relevant software programs
- Ability to work independently and as part of a team
- Knowledge of social security policies and procedures (preferred)
Benefits
- Remote first policy
- Large responsibility from the start
- The ability to ascend within the company
- A team of creative, transparent entrepreneurs driven to accomplish our mission
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social security claimsbenefits programsdocumentation gathering
Soft Skills
interpersonal skillscommunication skillsempathycompassionate supportorganizational skillsattention to detailindependent workteam collaboration
Certifications
Bachelor's degree in social workBachelor's degree in psychology