IT Infrastructure Manager

Milo's Tea Company, Inc.

Infrastructure manager leading enterprise networks, cloud, servers, databases, endpoints, and disaster recovery. Supporting Milo’s Tea Company’s zero-waste beverage manufacturing operations and growth.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading infrastructure teams, developing enterprise infrastructure roadmaps, and managing complex IT environments. Proficient in infrastructure capacity planning, cloud technologies, and ensuring compliance with security standards.

Highest-signal resume keywords

Infrastructure Team LeadershipEnterprise Network DesignMicrosoft Azure ExperienceDatabase AdministrationInfrastructure Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Infrastructure EngineeringRoutingSwitchingFirewallsSD-WANWindows ServerActive DirectorySQL ServerHyper-VCloud Infrastructure

Soft Skills

MentorshipCommunicationPerformance OversightCollaborationProject Management

Tools & Technologies

Sage X3Exchange OnlineSharePointTeamsStorage Area Network (SAN)

Industry Keywords

Operational TechnologyManufacturingBusiness ContinuityDisaster RecoveryInfrastructure Standards

Tech Stack

Tools & technologies

AzureCloudERPFirewallsSQLSwitching

About the role

Key responsibilities & impact

Lead and manage the Infrastructure team, providing direction, mentorship, and performance oversight
Develop and execute the enterprise infrastructure roadmap aligned with business objectives and growth plans
Own infrastructure capacity planning, lifecycle management, and refresh strategies for network and server/compute environments
Implement and maintain infrastructure monitoring and observability across network, server, and database environments
Oversee database administration functions including backup and recovery, performance tuning, patching, and query optimization
Design and maintain resilient, highly available server and network solutions across on-premises and cloud environments
Manage infrastructure vendor relationships, hardware procurement, maintenance contracts, and managed service providers
Define and govern infrastructure standards, policies, and documentation
Collaborate with Information Security on infrastructure security standards, vulnerability remediation, and compliance
Oversee business continuity and disaster recovery planning, including RTO/RPO objectives and testing
Support and secure operational technology infrastructure with Manufacturing and Engineering teams
Drive infrastructure automation initiatives
Lead infrastructure projects from scoping through delivery
Support on-call escalations for critical infrastructure issues and establish team escalation procedures
Provide supporting infrastructure for enterprise application and ERP platforms such as Sage X3
Manage standardized BOMs and infrastructure deployment standards for new building projects and site upgrades
Direct endpoint architecture and management strategy, including lifecycle, imaging, provisioning, MDM, patching, updates, and endpoint security
Lead participation in Corporate Responsibility initiatives
Perform food safety responsibilities and other assigned duties

Requirements

What you’ll need

Bachelor's degree preferred in Computer Science, Information Systems, or a related field, or equivalent experience
5 or more years of progressive experience in IT infrastructure engineering, including 3 or more years in a leadership or management capacity; or 3 or more years of experience with an advanced degree
Deep expertise in enterprise network design and administration, including routing, switching, firewalls, wireless, and SD-WAN/ZTNA
Strong experience with Microsoft server technologies, including Windows Server, Hyper-V, Active Directory, SQL Server, Exchange Online, SharePoint, and Teams
Experience with cloud infrastructure, particularly Microsoft Azure, including Azure networking and hybrid connectivity
Experience managing projects focused on scalability, resilience, and maintainability
Experience with storage area network (SAN) devices preferred
Experience in Manufacturing organizations and operational technology (OT) environments preferred
Demonstrated ability to mentor and develop technical staff and communicate infrastructure strategy to senior leadership
Supervisory responsibilities
Sedentary physical demands; reasonable accommodations may be made

Benefits

Comp & perks

Competitive salary
100% employer-paid medical premiums for associates and families
Free Mental Health, Financial Wellness, and Legal Counseling benefits
401K with company match
Company-paid Life Insurance
Tuition reimbursement assistance
Continuous learning opportunities
Robust parental leave program
Care Relief Fund to help associates in need
Associate Assistance Program
Paid volunteer time
Diversity, Inclusion, and Belonging partnerships, education, and events
Reasonable accommodations for the job application process