Manager – IT Infrastructure, Cloud Services

. Lead and develop a high-performing team of infrastructure and cloud services engineers.

Posted 4/21/2026full-timeRemote • 🇮🇳 IndiaSeniorLeadWebsite

Tools & technologies

AWSAzureCloudDNSGoogle Cloud Platform

Key responsibilities & impact

Lead and develop a high-performing team of infrastructure and cloud services engineers.
Set clear goals and KPIs in collaboration with all IOC leadership, provide mentorship and coaching, and conduct performance evaluations.
Hire and onboard team members; build diverse, inclusive teams and a culture of psychological safety and continuous learning.
Manage engineers who support on-premises, virtualized, and cloud infrastructure ensuring high availability, reliability, scalability, and performance.
Drive local team capacity planning, patching, configuration management, backup and recovery, and disaster recovery.
Oversee engineers who manage and optimize multi-cloud platforms (AWS and Azure), ensuring team executes on cloud cost management and FinOps practices for transparency, optimization, and budgeting.
Partner with DevOps resources to design secure, resilient CI/CD pipelines, artifact management, and GitOps workflows.
Provide “follow the sun” service delivery and incident response for infrastructure and cloud platforms; track and report on performance metrics, SLAs, and operational KPIs.
Collaborate with practices, product teams, data teams, InfoSec, and global IT groups to align platform capabilities with business needs.

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent experience.
10+ years of experience managing cloud services and infrastructure in a global context, with at least 5+ years leading engineering teams.
Demonstrated knowledge of data center, virtualization and cloud networking including, but not limited to: VPN, load balancing, DNS, and cloud network architectures.
Solid understanding in AWS, Azure, and/or GCP; knowledge of cloud-native services, IAM, networking, security, and cost optimization.
Strong grasp of observability, incident and change management, and ITIL-aligned operations.
Proven track record driving process improvements, standardization, and operational excellence across distributed teams.
Excellent communication and interpersonal skills; ability to influence and engage stakeholders at all levels.
Demonstrated inclusive leadership, talent development, and team-building skills across diverse, cross-cultural teams.

Comp & perks

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Hard Skills & Tools

cloud services managementinfrastructure managementdata center networkingvirtualizationAWSAzureGCPcloud-native servicescost optimizationITIL

Soft Skills

leadershipmentorshipcoachingcommunicationinterpersonal skillsinfluenceteam-buildinginclusive leadershipcollaborationcontinuous learning

Certifications

Bachelor’s degree in Information TechnologyBachelor’s degree in Computer Science