Network Engineer I
MiddCORE at Middlebury College
full-time
Posted on:
Location Type: Office
Location: Middlebury • Vermont • 🇺🇸 United States
Visit company websiteSalary
💰 $28 - $35 per hour
Job Level
Mid-LevelSenior
Tech Stack
DNSFirewallsLinuxMacOSTCP/IP
About the role
- Contribute to delivery of reliable network infrastructure and supporting services across Middlebury College campuses
- Support the network team with logistics and troubleshooting of various network projects
- Build, deploy, and maintain network switches, wireless access points, battery backups, and additional network hardware
- Support infrastructure asset lifecycle management: receiving, configuration, testing, staging, deployment, operation, decommissioning, and disposal
- Diagnose and troubleshoot complex technology issues and serve as an escalation point
- Proactively monitor network and data center infrastructure, systems, and services to maximize performance and minimize downtime
- Apply software updates and security patches to network infrastructure
- Inventory infrastructure assets and document network infrastructure solutions
- Collaborate with ITS colleagues and consult with clients across the community about technology challenges and opportunities
- Participate in the ITS Infrastructure Services On-Call rotation; flexible hours required for maintenance windows and unplanned outages
Requirements
- Experience with wired and wireless technologies and a strong aptitude for technology
- Familiarity with core networking concepts and protocols, including Ethernet, Wi-Fi, TCP/IP, DNS, and DHCP
- Familiarity with fundamental network building blocks including switches, routers, firewalls
- Familiarity with Windows, MacOS, Linux, or other commonly networked devices
- Familiarity with Internet fundamentals, including ISPs, web servers, email servers
- Preferred: experience with Palo Alto Networks, Juniper, Arista, and Mellanox network hardware
- Preferred: experience with programming and scripting languages, including interacting with application programming interfaces for various services
- Strong customer service background, with experience handling inquiries, resolving issues, and maintaining a high level of client satisfaction
- On-campus position requiring hands-on infrastructure work and occasional emergency visits; living within a 1-hour commutable distance is highly recommended
- Offer contingent upon successful completion of a criminal background check and references
- Ability to carry weight/equipment up to 40 lbs
Benefits
- Excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits
- Generous time-away program — up to 34 days per year, increasing with length of service
- Robust educational assistance programs
- MiddCard privileges: access to athletic facilities, college store discounts, library privileges, cultural and sporting events (spouse/domestic partner card available)
- Discounts on season passes at Middlebury College's Snow Bowl, Ralph Myhre Golf Course, and the Rikert Outdoor Center
- Access to Partner Inclusion Program providing comprehensive support services to spouses and partners
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network infrastructurenetwork troubleshootingnetwork switcheswireless access pointsbattery backupsnetwork protocolsEthernetWi-FiTCP/IPDNS
Soft skills
customer serviceproblem solvingcollaborationcommunicationlogistics managementflexibilityclient satisfactiontechnical supportdiagnostic skillsteamwork