Customer Success Manager
microtech GmbH
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Active creator of genuine customer experiences
- Apply product knowledge in the software domain and communicate solutions
- Build trust and deliver presentations
- Empathetic communication across multiple channels
Requirements
- Commercial training (apprenticeship) or university degree
- Experience in sales or customer service, ideally in a software environment
- IT affinity and an understanding of processes in trade and manufacturing
- Strong communication skills, self-responsibility, and a desire for professional development
Benefits
- Secure job within a successful corporate group
- Up to 60% home office – flexible, modern remote work culture
- Excellent development opportunities and individual support
- Agile goal planning with OKRs – you know what matters
- Open communication & flat hierarchies – short decision paths and quick decisions
- Room for ideas and genuine opportunity to help shape things – this is very important to us
- A team you can rely on – collegial, motivated, and humane
- JobRad (company bike), work café with table football, quiet room, employee discounts, events, and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer experiencecommunicationpresentation skillstrust buildingempathyself-responsibilityprofessional development
Certifications
commercial traininguniversity degree