Senior Field Applications Engineer

Microchip Technology Inc.

Senior Field Applications Engineer supporting Microchip storage customers across China. Debugging hardware, firmware, and software issues while driving storage-product design wins.

Posted 8/28/2026full-time🇨🇳 ChinaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical support for storage products, with a strong focus on customer engagement and problem-solving. Proficient in debugging hardware, firmware, and software issues while effectively communicating with customers and sales teams.

Highest-signal resume keywords

BSEE Or EquivalentSW R&D ExperienceCustomer Support ExperiencePCI-Express Storage ProtocolNVMe-Related Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Driver DevelopmentOS DevelopmentDebugging Hardware IssuesDebugging Firmware IssuesDebugging Software IssuesStorage ArchitectureLinux Kernel ArchitectureAnalytical Problem-Solving

Soft Skills

Creative ThinkingEffective CommunicationCustomer Engagement

Industry Keywords

Microchip ProductsLarge-Scale ApplicationsOn-Site SupportTechnical SupportSales Strategies

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Provide technical support across pre- and post-sales activities at major customers
Help sales identify design-win opportunities
Follow up on customer issues and respond rapidly and effectively to customer questions
Work with sales to develop strategies to close key opportunities and increase market share for Microchip storage products across large-scale applications
Provide on-site professional technical support to storage customers
Debug device- and system-level hardware, firmware, and software issues in customer labs
Support customers with architecture discussions involving Microchip products
Communicate with customers, business units, and sales managers regarding critical and urgent customer issues and project backgrounds
Travel frequently for customer support

Requirements

What you’ll need

BSEE or equivalent required
MSEE preferred
Minimum of 3+ years of SW R&D experience for driver and OS relevant development
HW experience preferred
2+ years of customer support experience preferred
Good understanding of current storage architecture
Familiarity with PCI-Express storage protocol
NVMe-related experience preferred
Good understanding of basic OS principles and Linux family kernel architecture
Good writing, reading, and speaking ability in English
Creative thinking and innovation with analytical problem-solving ability
Willingness to travel frequently and provide longtime remote onsite support
Travel Time: 25% - 50%

Benefits

Comp & perks

Leadership Passage Programs supporting career growth
Employee development opportunities
Values-based decision making and strong sense of community
Company perks (details available on careers page)