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Technical Staff Engineer – Applications
Microchip Technology Inc.Applications Engineer supporting Ethernet, PCIe and USB products at Microchip. Enabling customer success and generating training material for various stakeholders.
About the role
Key responsibilities & impact- Supporting Ethernet, PCIe and USB products
- Enabling customers to be successful using Microchip products
- Coordinating with the global sales organization to ensure they have the material needed to answer customer questions
- Generating and presenting training material on Microchip products to customers, distributors, partners and internal Microchip support teams
- Answering questions from Field Sales engineers and customers during the development process
- Creating collateral that improves the user experience for the user
- Identifying gaps in current enablement material and setting goals to address gaps
Requirements
What you’ll need- Bachelors of Science or equivalent in Electrical Engineering, Computer Science, Computer Engineering or related fields with 10+ years of relevant experience
- Strong Knowledge of communication protocols and wired signaling concepts
- Strong experience in customer support and customer enablement
- Knowledge of large and small group technical training techniques
- Knowledge of program management and project management techniques
Benefits
Comp & perks- Microchip’s nationally-recognized Leadership Passage Programs support career growth
- Commitment to employee development
- Opportunities for professional growth and stability
- Culture of trust, empowerment, respect, diversity, and communication
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EthernetPCIeUSBcommunication protocolswired signaling conceptscustomer supportcustomer enablementtechnical training techniquesprogram managementproject management
Soft Skills
coordinationpresentationcollaborationgap analysisgoal setting
Certifications
Bachelors of Science in Electrical EngineeringBachelors of Science in Computer ScienceBachelors of Science in Computer Engineering