OMS Team Lead

MGIS

Team Lead driving implementation of enterprise-scale Order Management System solutions using Fluent Commerce. Collaborating with stakeholders to deliver scalable, high-performance, and resilient OMS solutions.

Posted 7/9/2026full-timeRemote • 🇨🇦 CanadaSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead end-to-end implementation and support of Fluent Commerce OMS solutions.
Design scalable, API-driven, and event-driven OMS architectures.
Define solution blueprints aligned with retail and eCommerce best practices.
Review solution designs, configurations, custom extensions, and integration patterns.
Ensure adherence to performance, security, scalability, and reliability standards.
Lead, mentor, and manage a team of OMS developers and integration engineers.
Provide hands-on technical guidance, architecture support, and code reviews.
Ensure quality through design validation, testing governance, and release readiness.
Drive Agile delivery practices, sprint planning, and execution.
Oversee integrations with enterprise and commerce platforms, including: Payment gateways, ERP systems, Warehouse Management Systems (WMS), eCommerce platforms, CRM and loyalty platforms.
Work extensively with REST APIs, JSON payloads, webhooks, and event-driven architectures.
Ensure seamless and reliable data flow between OMS and connected systems.
Translate complex business requirements into robust technical designs.
Conduct technical and solution workshops with stakeholders.
Provide production support guidance, incident triage, and root cause analysis.
Support solution development activities, estimations, and proposal responses.

Requirements

What you’ll need

8+ years of overall IT experience with enterprise systems.
3+ years of hands-on experience with Fluent Commerce OMS.
Strong understanding of order lifecycle management and distributed order management (DOM).
Expertise in returns, exchanges, cancellations, refunds, and inventory orchestration.
Strong experience with REST APIs, JSON, webhooks, and asynchronous integrations.
Excellent debugging, troubleshooting, and root cause analysis skills.
Hands-on experience working in Agile/Scrum delivery environments.
Strong communication skills and the ability to work with technical and non-technical stakeholders.

Benefits

Comp & perks

Accessibility & Accommodation
Diversity, Equity & Inclusion

ATS Keywords

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Hard Skills & Tools

API-Driven ArchitectureEvent-Driven ArchitectureIntegration PatternsJSON PayloadsPerformance StandardsSecurity StandardsScalability StandardsReliability StandardsReturns and Exchanges ManagementInventory Orchestration

Soft Skills

Strong Communication SkillsTeam LeadershipMentoring