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Field Engineer – Visayas Engineering Section
MetrobankField Engineer at Metrobank responsible for IT infrastructure installation and support. Handle troubleshooting and provide excellent customer service while improving banking technology solutions.
About the role
Key responsibilities & impact- Installation, setup, maintenance, troubleshooting and replacement of endpoint infrastructure
- Rollout and deployment of endpoint software where physical onsite installation is required
- Exposed to various existing and new bank IT applications
- Enhance customer service skills by handling and providing different ways to address clients’ IT issues
- Acquire knowledge in advanced IT solutions and current practices present in the banking industry
Requirements
What you’ll need- Experience in help desk or desktop support
- Knowledgeable in computer hardware systems, operating systems, software applications and remote connection systems
- Excellent customer service
- Good oral communication
- Flexible and a team player
- Knowledgeable in basic IT concerns/programming
Benefits
Comp & perks- Opportunities that enhance your skills
- Unlock your talents
- Contribute to economic and social development.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
endpoint infrastructureendpoint softwarecomputer hardware systemsoperating systemssoftware applicationsremote connection systemstroubleshootinginstallationmaintenancedeployment
Soft Skills
customer serviceoral communicationflexibilityteam player