Design, deploy, and manage core infrastructure in a hybrid cloud environment, with a strong focus on AWS.
Administer and maintain Windows Server operating systems, including Patching, Group Policy, and accreditation.
Manage and support our CI/CD pipelines and version control system using GitLab.
Act as a point of escalation for complex technical issues, providing support and guidance to junior team members.
Monitor system performance and troubleshoot issues to ensure high availability and optimal performance.
Manage and resolve technical issues reported through Service+ trouble ticket management system, ensuring timely and effective resolution.
Develop and maintain documentation for systems, processes, and procedures.
Provide after-hours support as needed.

Requirements

5+ years of experience in a Systems Engineer or similar role
Bachelor's degree in computer science, Information Technology, or a related field
CompTIA Security+ certification
Active TS/SCI security clearance
Extensive hands-on experience with AWS services, including EC2, S3, RDS, and IAM
Strong proficiency in Windows Server administration (2016, 2019, or newer)
Demonstrated experience with GitLab for version control and CI/CD pipeline management
Proven ability to manage a high volume of technical issues using a trouble ticket management system (e.g., Jira, ServiceNow, etc.)
Solid understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls, etc.)
Experience with scripting languages (e.g., PowerShell, Python)
Strong communication and interpersonal skills.

Benefits

Health & Dental Insurance with 100% of individual coverage paid for by the company
Vision Insurance
Life & Short Term Disability Insurance
401k with company match (employees are immediately vested)
Paid Vacation
9 Paid Holidays per year (plus 2 paid floating holidays)
Parental Leave
Employee Bonuses
Professional Development Reimbursement Program
Tuition Assistance Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

AWSWindows ServerGitLabCI/CDscripting languagesPowerShellPythonnetworking conceptsTCP/IPDNS

communicationinterpersonalproblem-solvingguidancesupportdocumentation

CompTIA Security+TS/SCI security clearance