Neurosurgery – Medical Assistant/Patient Representative Specialist

Methodist Health System

Medical Assistant/Patient Representative managing patient experience in the neurosurgery department. Collaborating with healthcare teams to enhance patient care and ensure compliance with medical protocols.

Posted 6/26/2026full-timeRichardson • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
May perform intramuscular, intradermal of subcutaneous injections. With complete documentation.
Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.
Takes patient history and vitals.
Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions
Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.
Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.
Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration or related field
Graduation from an accredited program for medical assistants.
National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date
Valid Basic Life Support Certification
2 or more years of professional medical assisting in a practice setting preferred.
Strong proficiency using Microsoft Office products
Strong oral and written communication skills
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Benefits

Comp & perks

medical, dental, and vision insurance
matched retirement plan
employee wellness program
opportunities for career growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient careintramuscular injectionsintradermal injectionssubcutaneous injectionspatient historyvital signsinfection control proceduresmedical supply managementdocumentationmedical assisting

Soft Skills

communicationcollaborationaccountabilityinitiativeengagementrelationship buildingprofessional growthteamworkdiscretionadaptability

Certifications

Bachelor’s degreeNational/Registered Medical Assistant CertificationBasic Life Support Certification