Solution Engineer – APAC

MetalBear

Solutions Engineer managing technical engagement and customer success for developers using mirrord at MetalBear. Defining customer experience strategy and shaping technical evaluations in the APAC region.

Posted 7/20/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer engagement and technical advisory roles, with a strong focus on cloud-native environments and modern infrastructure. Proven ability to drive customer success through effective communication, relationship-building, and execution in fast-paced settings.

Highest-signal resume keywords

AWSGCPAzureKubernetesMicroservices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical EngagementProof-of-ConceptsArchitecture AdvisoryCloud-Native EnvironmentsCode Reading/Writing

Soft Skills

Excellent CommunicationRelationship-BuildingSelf-Starter MentalityExecution-FocusedOrganized

Industry Keywords

Customer SuccessSolutions EngineeringPre-SalesHigh-Performance EnvironmentsDeveloper Tools

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformKubernetesMicroservices

About the role

Key responsibilities & impact

Own end-to-end technical engagement — run demos, guide Proof-of-Concepts (POCs), advise on architecture, and support smooth deployments.
Lead onboarding & long-term success — ensure customers adopt mirrord effectively and realize continuous value.
Act as a trusted advisor — deeply understand customer needs, troubleshoot technical issues, and provide best practices for cloud-native environments.
Partner cross-functionally — work closely with Sales, Product, and Engineering to shape our offering and influence roadmap priorities.
Build from zero to one — create scalable playbooks, documentation, and processes to support rapid growth across the region.
Be the Voice of the Customer — relay insights and feedback to help us iterate fast and keep developers delighted.

Requirements

What you’ll need

3+ years in high-performance environments (startups, scale-ups, or hyper-growth companies).
Technical fluency: Hands-on experience with AWS, GCP, or Azure, modern infrastructure (Kubernetes, microservices), and ability to read/write code confidently.
Proven (or high potential) experience in customer-facing technical roles — Solutions Engineering, Customer Success, or Pre-Sales.
Self-starter mentality: Thrives in ambiguous, fast-moving environments with minimal oversight.
Excellent communication & relationship-building skills — comfortable with both technical and business stakeholders.
Execution-focused: Organized, detail-oriented, and able to juggle tactical and strategic priorities.
Bonus: Experience in quota-carrying pre-sales or customer success roles in developer tools or cloud infrastructure.

Benefits

Comp & perks

Competitive compensation with meaningful equity in a high-growth startup.
A key role in scaling MetalBear across APAC with outsized ownership and impact.
Fast career acceleration in a company that values curiosity, innovation, and execution.
Remote-first, async-friendly culture built for focus and flexibility.
Direct exposure to founders and executives, influencing product and GTM strategy.