Client Coordinator

MES Solutions

Remote Client Coordinator servicing client inquiries, data preparation, and documentation in the medical examination industry. Full-time position with competitive pay and flexible hours.

Posted 6/30/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJunior💰 $17 - $19 per hourWebsite

About the role

Key responsibilities & impact

Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information
Utilize appropriate systems and databases to enter client or claimant information and or retrieve information
Maintain daily contact with the QA department regarding workflow and pending report status
Contact providers for assignment and update database
File and archive open and closed cases
Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system
Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion
Direct calls to other departments as needed
Perform various clerical duties such as typing, filing, emailing, and proofreading
Assist in resolution of customer complaints and quality assurance issue
Notify management of any report issues or concerns
Ensure all practices are carried out in accordance with state and federal safety and legal regulations
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Minimum one year clerical experience; or equivalent combination of education and experience preferred
Experience in a medical office or insurance industry preferred
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
Must have ability to be trained on and adhere to HIPAA regulations and compliance standards
Must be a qualified typist with a minimum of 40 W.P.M
Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements
Must demonstrate exceptional communication skills
Must be able to work independently, prioritize work activities and use time efficiently
Must be able to maintain confidentiality
Must be able to demonstrate and promote a positive team -oriented environment

Benefits

Comp & perks

Paid time off
401k
Competitive pay

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Data EntryTyping (40 W.P.M)FilingProofreadingClerical Duties

Soft Skills

InitiativeAccuracyThoroughnessTeam-OrientedTime Management