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About the role
Key responsibilities & impact- Lead growth efforts within some of the agency’s highest priority accounts
- Act as a senior solution-oriented leader that thrives on developing lasting relationships
- Inspire team members to develop innovative, effective and intelligent solutions
- Navigate enterprise level organizations to identify relevant stakeholders
- Lead organic growth initiatives on a defined client or client portfolio
- Create strong client partnerships including high quality of work
- Manage multiple pieces of business within one client or multiple accounts
- Help clients anticipate changes in their category and make forward-looking adjustments
- Develop and grow a team as a mentor and trusted advisor to account team
Requirements
What you’ll need- 12-14 years of related experience
- 7-10 years of Client Management experience preferred
- Bachelor’s degree preferred, or equivalent work experience
- Category expertise and multi-channel experience with platforms (Adobe) and digital expertise
- Ability to evaluate contemporary marketing and customer experience programs across categories and consumer segments
- Willingness to roll up your sleeves to be a constant leader in a highly collaborative environment and to develop and execute business-building strategies
- Superior client management and relationship skills
- Emphasis on building relationships across departments
- Superior professional communication and presentation skills
- Commitment to the client, attention to detail, and strong problem-solving ability
- Expert understanding of client management principles, relationship development and organization, business acumen, and delegation skills
- Excellent knowledge of agency capabilities/service offerings
Benefits
Comp & perks- Medical
- Dental
- Vision
- Life Insurance
- 401K
- Lifestyle Spending Account
- Employer Paid Life & Disability Insurance
- Flexible Time off & Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
client managementbusiness acumenrelationship developmentproblem-solvingmarketing programs evaluationcustomer experience programscategory expertisemulti-channel experiencedigital expertisepresentation skills
Soft Skills
leadershipmentorshipcollaborationcommunicationattention to detailinnovationrelationship buildingtrustworthinessorganizational skillsstrategic thinking
Certifications
Bachelor’s degree