French Speaking Rent-a-Car Consultant

Mercier Consultancy MD

French-speaking rent-a-car consultant serving international clients in Sofia’s tourism industry. Managing reservations, rental issues, travel recommendations, and customer satisfaction for a tourism-sector staffing placement.

Posted 8/5/2026full-timeSofia • 🇧🇬 BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing exceptional customer service to international clients in the tourism sector, with a strong focus on managing reservations and delivering travel advice in French. Proficient in navigating digital platforms to ensure accurate booking processes and effective communication within diverse teams.

Highest-signal resume keywords

Fluent French CommunicationCustomer Service ExperienceProactive Problem-SolvingStrong English ProficiencyTourism Sector Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Excellent Interpersonal SkillsPassion for TravelClient Satisfaction Focus

Certifications & Qualifications

Valid EU Passport

Industry Keywords

Vehicle RentalsTourism SectorReservation ManagementTravel AdviceClientele Management

About the role

Key responsibilities & impact

Provide world-class customer service to international clients booking vehicle rentals within the tourism sector
Manage reservation inquiries, modifications, and cancellations in French
Offer travel advice and vehicle recommendations to French-speaking clientele
Resolve issues regarding vehicle availability and rental agreements
Maintain high levels of customer satisfaction
Navigate multiple digital platforms to process bookings accurately and handle administrative tasks
Collaborate with international teams to optimize travel service delivery and internal communication workflows

Requirements

What you’ll need

Native or fluent French (spoken and written) is mandatory
Valid EU passport is mandatory to facilitate transition to the office in Sofia
Previous experience in customer service, hospitality, or tourism is highly regarded
Strong proficiency in English
Proactive problem-solving mindset and ability to thrive in a fast-paced tourism-driven team
Excellent interpersonal skills
Genuine passion for travel and client satisfaction

Benefits

Comp & perks

Competitive Monthly Salary
Fully Paid Training
Comprehensive Health Insurance package
Fully Paid Relocation Package (flight, transfer, hotel)
Attractive Monthly Performance Bonus based on individual KPIs
€1,500 Signing Bonus (one-time) for all successful new hires
Team events
Opportunities for internal career development