Arabic Speaking Digital Trust and Safety Specialist

Mercier Consultancy MD

Arabic-speaking Digital Trust and Safety Specialist moderating social media content for Mercier Consultancy Group’s client. Identifying platform risks and applying MENA cultural expertise from Sofia.

Posted 8/5/2026full-timeSofia • 🇧🇬 BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Arabic linguistic nuances and cultural awareness, essential for effective content moderation and safety analysis in social media environments. Proven ability to maintain high standards of service and confidentiality while collaborating with international teams.

Highest-signal resume keywords

Native Or Fluent ArabicContent Moderation ExperienceCultural Awareness Of MENA RegionDigital Safety AnalysisExcellent Command Of English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content ModerationDigital Safety AnalysisTrend AnalysisCompliance MonitoringQuality Assurance

Soft Skills

Attention To DetailAbility To Work Under PressureCollaboration

Certifications & Qualifications

Valid EU Passport

Industry Keywords

Social Media SupportCommunity GuidelinesSafety ProtocolsUser-Generated ContentProfessional Ethics

About the role

Key responsibilities & impact

Monitor and evaluate social media content for compliance with community guidelines and safety policies
Analyze user-generated content trends to identify and mitigate platform risks
Apply Arabic linguistic expertise to moderate complex cultural nuances and safety concerns
Collaborate with international teams to refine internal safety protocols
Maintain quality of service while meeting productivity targets in the Trust and Safety department
Handle sensitive information confidentially and according to professional ethics
Support integration of new safety features by providing feedback from daily operations

Requirements

What you’ll need

Native or fluent Arabic, spoken and written, is mandatory
Valid EU passport is mandatory
Proven experience in content moderation, social media support, or digital safety analysis
Strong cultural awareness of the Middle East and North Africa (MENA) region
Ability to work in high-pressure environments while maintaining focus on detail and safety standards
Excellent command of English for professional communication within the international office in Sofia

Benefits

Comp & perks

Competitive Monthly Salary
Fully Paid Training on industry-leading social media safety tools
Comprehensive Health Insurance packages
Fully Paid Relocation Package (flight, transfer, hotel) for a seamless move to Sofia, Bulgaria
Attractive Monthly Performance Bonus
€1,500 Signing Bonus (one-time) for new hires joining our Sofia-based team
Exciting career growth opportunities within one of the top Arabic-speaking jobs in the region