B2B Solutions Consultant, Spanish Speaking

Mercier Consultancy MD

Spanish-speaking B2B Solutions Consultant supporting international business clients for staffing and BPO firm. Providing consultation, troubleshooting, relationship management, and client performance insights.

Posted 8/5/2026full-timeRemote • 🇧🇬 BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B Customer Support Services, with a focus on delivering exceptional service to Spanish-speaking clients. Proficient in analyzing client performance data and providing actionable insights to enhance service quality and client satisfaction.

Highest-signal resume keywords

B2B Customer Support ServicesFluent SpanishClient Relationship ManagementProblem-Solving SkillsCRM Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Proactive MindsetComposure Under Pressure

Tools & Technologies

CRM System

Certifications & Qualifications

Valid EU Passport

Industry Keywords

Customer Support ServicesClient-Facing EnvironmentService ExcellencePerformance Data AnalysisIndustry Best Practices

About the role

Key responsibilities & impact

Act as the primary point of contact for B2B clients, ensuring seamless delivery of specialized Customer Support Services solutions.
Provide expert consultation and troubleshooting to Spanish-speaking business partners to resolve technical and operational inquiries.
Manage client relationships proactively to ensure high levels of satisfaction and service excellence within the Customer Support Services sector.
Collaborate with internal teams to refine service processes and enhance the overall quality of B2B support interactions.
Analyze client performance data to provide actionable insights and tailored recommendations that drive mutual business success.
Maintain detailed documentation of all client communications and service resolutions within the company’s CRM system.
Participate in regular workshops to stay updated on industry best practices for professional Customer Support Services.

Requirements

What you’ll need

Native or fluent Spanish (spoken and written).
Valid EU passport (mandatory).
Professional proficiency in English to collaborate with the diverse international team.
Previous experience in B2B Customer Support Services or a similar client-facing environment is highly valued.
Strong problem-solving skills and the ability to maintain composure in a high-pressure, professional setting.
A proactive mindset and a desire to build a long-term career.

Benefits

Comp & perks

Competitive Monthly Salary
Fully Paid Training programs
Comprehensive Health Insurance
Fully Paid Relocation Package (flight, transfer, hotel)
Attractive Monthly Performance Bonus based on individual and team excellence
€1,500 Signing Bonus (one-time) for new hires
Exposure to a multi-cultural working environment