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Spanish Speaking Rent-a-Car Consultant
Mercier Consultancy MDSpanish-speaking rent-a-car consultant serving travelers for Mercier Consultancy Group, an international recruitment firm. Managing reservations, rental inquiries, agreements, and client support from Sofia.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing exceptional service to Spanish-speaking travelers within the tourism sector, managing end-to-end reservation processes, and ensuring high-quality client support. Proficient in communication and collaboration with international teams to enhance the travel experience.
Highest-signal resume keywords
Fluent Spanish (Spoken And Written)Customer-Centric CommunicationReservation ManagementTravel Coordination ExperienceHigh-Quality Client Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Reservation ManagementTravel CoordinationCustomer Inquiry ResolutionRental Services Experience
Soft Skills
Exceptional Communication SkillsAbility To Thrive In Fast-Paced EnvironmentsPassion For Travel
Tools & Technologies
Internal Systems For Tracking Rental Agreements
Certifications & Qualifications
Valid EU Passport Or Right To Work In Bulgaria
Industry Keywords
Tourism SectorCar Rental BookingsClient SupportInternational ClientsPremium Tourism Partners
About the role
Key responsibilities & impact- Provide exceptional service to Spanish-speaking travelers, assisting with car rental bookings and modifications within the tourism sector.
- Manage end-to-end reservation processes, ensuring accuracy and efficiency for international clients.
- Resolve customer inquiries regarding vehicle availability, rental terms, and tourism travel policies.
- Act as a primary point of contact for clients, maintaining the high standards expected by premium tourism partners.
- Utilize internal systems to track rental agreements and provide real-time updates to global clientele.
- Collaborate with international teams to optimize the travel experience for tourists visiting various destinations.
- Contribute to a positive, high-performing environment.
Requirements
What you’ll need- Native or fluent Spanish (spoken and written) is mandatory.
- Valid EU passport or right to work in Bulgaria.
- Exceptional communication skills tailored for a customer-centric tourism environment.
- Proven ability to thrive in a fast-paced setting.
- Passion for travel and the tourism industry.
- Commitment to delivering high-quality client support.
- Previous experience in rental services, hospitality, or travel coordination is considered a significant advantage.
Benefits
Comp & perks- Fully Paid Training
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package (flight, transfer, hotel)
- Attractive Monthly Performance Bonus
- €1,500 Signing Bonus (one-time)
- Opportunities for professional development within the tourism industry
- A vibrant, multicultural office environment in the heart of Sofia