Sales Development Representative, Brands and Vendors

MerchantSpring

Sales Development Representative building outbound pipeline for MerchantSpring’s e-commerce brands and vendors division in Kuala Lumpur. Generating qualified meetings through prospecting, targeted account research, AI workflows, and multichannel outreach.

Posted 8/5/2026full-timeKuala Lumpur • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outbound sales strategies, leveraging AI tools and automation to enhance prospecting efficiency. Proficient in building targeted account lists and maintaining CRM records while generating qualified meetings for sales teams.

Highest-signal resume keywords

Outbound Sales ExperienceCold Outreach SkillsCRM DisciplineAI Tools ProficiencyE-Commerce Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead GenerationProspectingAccount ManagementEmail OutreachPhone OutreachLinkedIn OutreachData AnalysisSales MessagingMeeting GenerationPipeline Development

Soft Skills

Written CommunicationAttention to DetailCollaborationProactivityMentoring

Tools & Technologies

ApolloHubSpotCRM SoftwareSales Automation ToolsAI Tools

Industry Keywords

E-CommerceSaaSData ProductsVendorsMarketplacesAgencies

Tech Stack

Tools & technologies

Apollo

About the role

Key responsibilities & impact

Prospect into brands, vendors, and e-commerce leads
Build targeted, high-quality accounts and contact lists
Research target leads by identifying personas, buying signals, and relevant outreach triggers
Write sharp messaging that generates responses and meetings
Deploy AI tools and automation to improve prospecting efficiency, quality, and outcomes
Maintain accurate CRM records and prospecting data
Share learnings and contribute ideas to the wider sales team
Build the outbound engine for the brands and vendors market with senior leadership and the Account Executive
Consistently generate 30 qualified meetings per month for the Brands and Vendors Account Executive
Proactively create opportunities and generate pipeline rather than relying on inbound or warm leads

Requirements

What you’ll need

Proven SDR, BDR, outbound sales, or lead generation experience
Strong cold outreach skills across email, phone, LinkedIn, and other relevant channels
Experience using Apollo, HubSpot, or similar sales prospecting tools
Excellent written communication for clear, relevant outbound messages
Confidence using AI tools or automation to improve productivity and results
Strong CRM discipline and attention to detail
Business-fluent English to communicate with clients across the USA, Europe, and APAC
Eligible to work in Malaysia
Experience working with e-commerce brands, vendors, marketplaces, agencies, or related technology, or understanding of such ecosystems (strongly preferred)
Interest in SaaS, data products, brands, vendors, and related fields (strongly preferred)
Experience mentoring or growing SDR teams (strongly preferred)
Entrepreneurial experience, particularly in e-commerce, is a bonus but not required

Benefits

Comp & perks

Help build a new commercial division from the ground up
Fast-tracked career pathways into leadership and scaling the SDR function
Collaborate cross-functionally to drive impact across the business
Join an international team with clients across the Americas, Europe, and APAC
Work from a modern co-working space on a hybrid basis
Competitive salary package and uncapped commission