Intensive Care Manager, Adult
Mental Health Cooperative
full-time
Posted on:
Location Type: Office
Location: Nashville • Tennessee • United States
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About the role
- Provide continuous treatment team care management services to consumers with severe and persistent mental illness and other team members’ consumers.
- Continual assessment of consumers’ needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
- Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
- Participate in rotating on-call schedule, which includes after hours and weekends.
- Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
- Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
- Ensure efficient transition of consumers when needed within the Agency and the community.
- Meet productivity standards as indicated in the Policies and Procedures.
- Meet regularly with Care Management Supervisor (individual and group).
- Attend morning and weekly team meetings as scheduled.
- Follow-up with the plan(s) developed in each meeting.
- Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
- Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions
- Develop and maintain relationships within family unit and friends.
- Ensure timely and appropriate documentation as required by the Agency.
- Develop and maintain community relations through prompt follow through with contacts.
- Complete individualized review (concurrent review) based on consumer’s needs to be provided to payor.
- Participate in rotation to facilitate daily group activities for consumers involved with CTT.
- All duties associated with Care Manager I.
Requirements
- Bachelor’s degree (B.A., B.S.) in Mental Health related field.
- Valid Tennessee Driver’s License
- Acceptable Motor Vehicle Report (MVR)
- Acceptable Criminal Background Investigation
- Personal Automobile Insurance
Benefits
- Medical Insurance/Prescription Drug Coverage
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Basic Life and AD&D Insurance
- Short- & Long-Term Disability
- Supplemental Life Insurance
- Cancer Insurance
- Accident Insurance
- Critical Illness Insurance
- 403b - Retirement Plan
- Calm App for medication and mental health
- Gym membership discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
care managementcrisis interventionindividualized service planningdocumentationassessmentreferral linkageproductivity standardsconcurrent reviewgroup facilitationcommunity relations
Soft Skills
advocacyrelationship buildingcommunicationteam collaborationproblem-solvingorganizational skillsempathytime managementleadershipeducation facilitation