Head – Digital Organizing Hub

membershift

Leitung des Digital Organizing Hubs bei BENSTOTZ, einem Beratungsunternehmen für Gewerkschaften und NGOs. Führung von Teams und digitalen Kampagnen zur Gewinnung und Aktivierung neuer Mitglieder.

Posted 8/16/2026full-time🇩🇪 GermanyLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital member acquisition strategies and team leadership within call center operations, ensuring high-quality performance and effective communication. Proven ability to collaborate with partner organizations and adapt outreach methods to meet diverse needs.

Highest-signal resume keywords

Digital Member AcquisitionTeam LeadershipCall Center ManagementStrong Communication SkillsTrade Union Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital Outreach StrategiesMember RecruitmentPerformance MonitoringOperational Management

Soft Skills

LeadershipFlexibilityTeam Collaboration

Industry Keywords

Trade UnionsMembership BaseEngaging Conversations

About the role

Key responsibilities & impact

Develop and implement effective strategies for digital member acquisition
Lead and train a team to achieve outstanding member recruitment results during digital outreach blitzes
Coordinate and further develop the Digital Organizing Hub
Continuously improve and adapt the Organizing Hub
Collaborate with partner organizations to ensure strategies meet their needs and objectives
Lead digital and telephone outreach to activate and recruit members for partner organizations

Requirements

What you’ll need

Proven experience managing call centers or comparable operations
Responsibility for team leadership, including operational and disciplinary management
Experience in monitoring to ensure team quality and performance
Strong communication skills and experience conducting engaging 1:1 conversations
Good knowledge of trade unions, their challenges, and their membership base
Strong leadership skills to motivate and successfully lead teams
Excellent verbal and written communication skills
Flexibility
Willingness to travel
Ability to work effectively in a dynamic team environment

Benefits

Comp & perks

A challenging and meaningful role with social impact
The opportunity to play a key role in an innovative project aimed at strengthening trade unions
Intensive onboarding and ongoing professional development opportunities
A dynamic, supportive work environment with flat hierarchies
Flexible working hours
Option for partial remote work
A competitive salary package that reflects your experience and expertise