Assistant Manager

Mellow

Assistant Manager at Mellow Mushroom leading customer service and team operations in a dynamic dining environment. Ensuring high standards and fostering a positive team culture for guest satisfaction.

Posted 7/6/2026full-timeLakeland • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead by example to deliver welcoming, responsive, over-the-top guest service every time
Ensure food/products are prepped/served to Mellow standards (recipes, portions, quality)
Hit sales, service, quality, cleanliness, and profitability goals through smart training and ops
Foster a positive, productive team vibe—coach, develop, and grow your crew
Handle scheduling to meet labor targets while keeping the floor fully staffed
Manage cash, receipts, inventory, deliveries, and equipment maintenance
Enforce policies fairly and consistently; complete performance reviews and paperwork on time
Support marketing/promotions, staff meetings, and compliance with all health/safety regs
Step in anywhere (line, expo, bar, etc.) to keep things rocking smoothly

Requirements

What you’ll need

5+ years of restaurant management experience (casual dining preferred; pizza experience is a huge bonus!)
Proven track record of leading teams, driving results, and holding yourself and others accountable
Passion for the industry + "host of the party" energy—charismatic, positive, and at ease connecting with guests
Strong leadership: coach, develop, motivate, and supervise a crew like a pro
Excellent communication, multitasking, decision-making, and urgency in a fast-paced environment
High standards for food safety, sanitation, and guest service (ServSafe Certified or willing to get it ASAP)
Comfortable with computers (POS systems, Microsoft Office, scheduling tools)
Ability to obtain alcohol permit if applicable (must be 21+ for this)
Valid driver's license + reliable vehicle for any work-related needs
Ready to roll up your sleeves—hands-on leader who jumps in wherever needed

Benefits

Comp & perks

Competitive salary
Flexible working hours
Professional development budget
Home office setup allowance
Global team events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Inventory ManagementCash ManagementSchedulingFood Preparation StandardsQuality Control

Soft Skills

Excellent CommunicationMultitaskingDecision-MakingPositive AttitudeCoaching and Development

Certifications

ServSafe CertificationAlcohol Permit