Customize and configure Salesforce to meet the company’s specific needs (objects, fields, page layouts, automations).
Manage importing, exporting and manipulation of data to ensure optimal data handling.
Ensure data reliability and integrity through rigorous controls and regression testing.
Create datasets in test environments to validate configurations.
Build reports and dashboards in Salesforce (and/or Power BI) to provide strategic visibility for teams.
Deliver clear, actionable insights to support decision-making.
Assist users in resolving technical and functional issues related to Salesforce.
Train and support teams to promote effective, autonomous platform adoption.
Develop custom applications using Apex, Visualforce, Lightning Components, JavaScript, and HTML5.
Integrate Salesforce with other company systems.
Keep up to date with Salesforce technology and propose continuous improvements.

Requirements

Degree in Computer Science, Information Systems, or a related field.
Salesforce Administrator certification.
Strong understanding of business processes: sales, marketing, and customer service.
Technical skills: advanced Salesforce customization and configuration (objects, roles, flows, reports).
Data quality management (cleansing, deduplication).
Creation of reports and dashboards to monitor KPIs.
Troubleshooting and user support capabilities.
Proficiency in Excel (advanced functions, pivot tables).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce customizationSalesforce configurationApexVisualforceLightning ComponentsJavaScriptHTML5data quality managementreport creationdashboard creation

Soft Skills

troubleshootinguser supporttrainingcommunicationproblem-solvingdata analysisdecision-makingcollaborationadaptabilityinsight delivery

Certifications

Salesforce Administrator certification