Manager – Centralised Support
MedHealth
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Leading continuous improvement initiatives and developing resources as required
- Implementing new processes and ensuring best practices are incorporated across all third-party systems
- Planning, executing, monitoring, and delivering project objectives including exploring further efficiencies as business needs evolve
- Managing risks, key stakeholders, resources, and ensuring compliance with atWork Australia processes
- Identifying, assessing, and recommending third-party systems that enhance performance and efficiencies
- Conducting third-party software product demos, trials, and proof-of-concept
- Analysing existing third-party processes to identify opportunities for efficiency improvements, automation, and process optimisation
- Developing comprehensive project plans, schedules, and determining resource requirements
- Identifying, evaluating, and managing project risks
- Ensuring project deliverables meet quality standards and comply with departmental and atWork Australia requirements
- Engaging with and providing support to project leads as well as internal and external stakeholders
- Coordinating and facilitating meetings, workshops, and communication throughout the project lifecycle
- Providing clear and timely project updates to Senior Management
- Performing other duties as reasonably required
Requirements
- Extensive experience in the employment services industry and/or project management
- Ability to analyse complex systems, workflows, and data to identify opportunities for improvements
- Ability to demonstrate strong creativity and innovation in problem-solving and process improvement
- Ability to critically think to identify potential challenges and plan effective solutions
- Strong problem solving and time management skills, with the ability to develop detailed project plans, schedules, and allocate resources effectively
- Robust risk management capabilities to recognise, evaluate, and mitigate risks
- Ability to foster a high performing, collaborative, and results-driven approach to ensure project success
- A high degree of flexibility and willingness to grow and learn
- An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive
- Hold a current Drivers Licence.
Benefits
- On the job training as well as ongoing career development and national opportunities
- Job stability and guaranteed full-time hours
- Achievable quarterly incentive scheme
- Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprocess improvementrisk managementdata analysisworkflow analysisautomationprocess optimisationresource allocationproject planningquality standards compliance
Soft skills
creativityinnovationcritical thinkingproblem solvingtime managementcollaborationflexibilitycommunicationstakeholder engagementleadership
Certifications
current Drivers Licence