Healthcare Advocate, Medical Coding

Medbill AI

Healthcare Advocate resolving complex medical billing and insurance cases in the US healthcare system. Collaborating with users and advocating for clearer healthcare navigation.

Posted 5/14/2026full-timeRemote • New York, Ohio, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 per yearWebsite

About the role

Key responsibilities & impact

Own high-impact medical billing and insurance cases end-to-end
Assess whether procedure, diagnosis, and modifier codes on an EOB are consistent with service described
Identify coding conflicts and escalate or dispute them with the appropriate party
Advocate for users by pushing cases forward with persistence
Communicate clearly with users, setting expectations and sharing progress

Requirements

What you’ll need

2+ years of experience in patient/healthcare advocacy, medical billing, or health insurance
2+ years of hands-on experience in medical billing or coding, with working knowledge of CPT, ICD-10
Formal coding certification (CPC, CPC-H, or equivalent) is a plus but not required
Comfortable working directly with provider offices, health insurers and debt collection groups
Must have strong understanding of HIPAA and PHI handling

Benefits

Comp & perks

Flexible schedule to work 40 hours between 7am - 8pm EST
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billingmedical codingCPTICD-10EOB analysiscoding conflict resolutioninsurance case managementhealthcare advocacypatient advocacy

Soft Skills

communicationpersistenceexpectation management

Certifications

CPCCPC-H