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Student Information Systems Analyst
MCWSIS Analyst supporting configuration and administration of student information systems. Collaborating with stakeholders for technical support and ensuring operational efficiency at Medical College of Wisconsin.
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Supports the configuration and modification of general computer applications software or specialized utility programs for the student information system (Banner)
- Analyzes user needs and develops software solutions.
- Triaging and managing help desk tickets.
- Provides application technical support for assigned student information system modules and functions.
- Communicates with application vendors to debug, test, and resolve application failures.
- Participates in systems upgrades, modifications, and reconfigurations.
- Translates business requirements into business solutions; acts as liaison between departmental leaders, staff and information technology staff to design and configure business solutions
- Works closely with stakeholders to define business requirements and with technical staff to develop solution alternatives
- Coordinates IT troubleshooting and day-to-day activities within the department to ensure seamless and minimal downtime of hardware, software, and reporting requirements.
- Establishes test plans, test cases and executes testing.
- Prepares and maintains standard operating procedures and training documents.
- Assists with end user training.
Requirements
What you’ll need- Minimum Required Education: Bachelor’s degree
- Minimum Required Experience: 3 years of experience
- Knowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information security.
- Experience developing user training materials and training users on complex software applications.
- Working knowledge and experience with student information systems (i.e., Banner, Oracle, Slate.)
- Working knowledge of ERP systems.
Benefits
Comp & perks- Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
- Flexible Spending options
- 403B Retirement Package
- Competitive Vacation and Paid Holidays offered
- Tuition Reimbursement
- Paid Parental Leave
- Employee & Family Assistance Program (EFAP)
- Pet Insurance
- On campus Fitness Facility, offering onsite classes
- Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software developmentapplication supportuser trainingtest planstest casestroubleshootingconfigurationmodificationrisk managementinformation security
Soft Skills
communicationliaisonstakeholder managementproblem-solvinganalytical thinkingcollaborationorganizational skillstechnical supportuser needs analysistraining development