Legal Support Assistant

MCAO

Legal Support Assistant supporting Maricopa County’s Victim Services team. Preparing criminal-justice cases, statutory notifications, victim compensation records, and administrative documents.

Posted 8/14/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJunior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in clerical duties, case management, and compliance with Victim Compensation Program rules while providing exceptional customer service in a law office or judicial environment. Capable of handling sensitive information and maintaining accuracy in a fast-paced setting.

Highest-signal resume keywords

Clerical ExperienceCustomer Service ExperienceBilingual in English and SpanishAttention to DetailVictim Compensation Program Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementDocument PreparationData EntryStatistical Data TrackingCourt Document ReviewVictim Information ProcessingPost-Conviction Form ProcessingDatabase ManagementResearch SkillsMail Distribution

Soft Skills

Communication SkillsOrganizational SkillsInterpersonal SkillsAbility to Work Under PressureAttention to Detail

Tools & Technologies

Specialized Data SystemDatabase SoftwareCommunication Systems

Certifications & Qualifications

High School Diploma or GEDValid Arizona Driver’s License

Industry Keywords

Victim ServicesVictims’ Rights StatutesVictim CompensationJudicial EnvironmentLaw Enforcement Environment

About the role

Key responsibilities & impact

Support crime victims as part of the Victim Services team
Prepare cases for assignment and generate case-related documents
Retrieve and distribute database reminders
Review and interpret court documents, including minute entries and court orders
Generate notifications required by Victims’ Rights statutes
Answer division incoming calls, route calls, take detailed messages, and return calls
Provide coverage of the main reception desk
Collect and track statistical data
Enter and retrieve case information from various databases
Research case-related information using police reports, case forms, and court documents
Respond to victim inquiries in coordination with Victim Services staff
Prepare, process, and upload Post-Conviction forms
Process and document Victim Information Forms
Assist with redaction
Assemble packets for mailing and assist with incoming mail distribution
Process Victim Compensation Delinquency claims and applications
Enter applications into a specialized data system and create/assign Victim Compensation cases
Attend and set up monthly Victim Compensation Board meetings and record decisions
Maintain compliance with Victim Compensation Program rules
Prepare Victim Compensation Board minutes and update/post Public Notice
Comply with grant requirements and meet programmatic deadlines
Work in the presence of or with a trained canine that comforts victims

Requirements

What you’ll need

One year of experience performing specialized clerical duties
High school diploma or GED
Post-secondary education may substitute for the minimum experience on a year-for-year basis
Valid Arizona driver’s license upon hire
Must pass a thorough background check
May be subject to drug testing after an offer and before placement
Clerical experience in a law office, judicial, or law enforcement environment valued
Customer service experience in a law office, judicial, or law enforcement environment valued
Ability to read, write, and speak fluently in both English and Spanish valued
Ability to work efficiently in a high-volume, fast-paced environment
Ability to sit or stand for long periods at a desk/computer
Ability to demonstrate attention to detail and perform duties at 90% accuracy
Ability to travel to various county locations for meetings and trainings using a personal or county vehicle
Ability to lift, carry, or move items weighing up to 25 pounds
Ability to work with graphic and violent materials

Benefits

Comp & perks

Tuition reimbursement
Exceptional work-life balance with hybrid schedule options
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to the on-site center Maricopa County Kids Club
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit
100% employer match on Day 1
Overtime compensation for all hours worked over 40 in the designated workweek