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Mavenir

Senior Manager, CRM Platform, Business Applications

Mavenir

Sr. Manager overseeing Dynamics 365 CRM platform and business applications.

Posted 4/24/2026full-timeRichardson • Texas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
ERPOracleSQL

About the role

Key responsibilities & impact
  • Responsible for assessment, design, acquisition, implementation and use/enhancement of programming and systems analysis tools
  • Dynamics 365 CRM platform ownership
  • Maintain authoritative knowledge of the Dynamics data model
  • Serve as system owner of the Customer Master and Product Data Dictionary
  • Work directly with Finance, Sales and other stakeholders to translate requirements
  • Own the integrations between Dynamics and surrounding systems
  • Partner with the Oracle EBS team on the CRM–ERP boundary
  • Own reporting delivery across the enterprise stack
  • Ensure CRM data flows correctly into the enterprise data lake/warehouse
  • Actively use AI productivity tooling in day-to-day delivery
  • Automate commercial and internal processes
  • Support Finance through close activities
  • Contribute to functional design, code and configuration reviews

Requirements

What you’ll need
  • 8+ years in enterprise business applications
  • 3–4 years as senior lead on Microsoft Dynamics 365 CRM
  • Deep, hands-on expertise in Dynamics 365 CRM
  • Authoritative command of the Dynamics CRM data model
  • Demonstrable experience integrating Dynamics CRM with Oracle E-Business Suite (R12)
  • Experience designing and operating system-to-system integrations
  • Active, habitual use of AI productivity tooling
  • Strong SQL skills
  • Hands-on experience with enterprise reporting platforms
  • Practical experience with data lakes / warehouses
  • Proven ability to elicit requirements directly from Finance and Sales stakeholders
  • Senior individual contributor mindset
  • Working knowledge of identity and access management
  • Experience supporting month-end and quarter-end close

Benefits

Comp & perks
  • Accessibility support
  • Equal Employment Opportunity (EEO) employer

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Microsoft Dynamics 365 CRMSQLsystem-to-system integrationsenterprise reportingdata lakesdata warehousesAI productivity toolingprogramming toolssystems analysisfunctional design
Soft Skills
stakeholder engagementrequirement elicitationsenior individual contributor mindset