Masabi

VP Product Platform

Masabi

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Job Level

Lead

About the role

  • Define and own the strategy for Masabi’s core platform domains, including ABT, EMV, mobile ticketing, the fare engine and our API and integration layer.
  • Set clear priorities shaped by customer needs, market trends and competitive awareness.
  • Ensure platform strategy directly supports enterprise deal success and delivery excellence.
  • Bring a commercial lens to platform decisions, including how we influence and respond to public sector RFPs.
  • Own the roadmap across multiple product areas and major customer programmes.
  • Balance long-term investment with the needs of large and complex deployments.
  • Lead the full product lifecycle, from discovery and definition through delivery and iteration.
  • Make portfolio-level trade-offs across platform investment, customer commitments, and long-term technical sustainability.
  • Build a strong understanding of Masabi’s markets and customer needs, using this insight to inform platform strategy and investment decisions.
  • Stay close to competitors, emerging technologies and industry trends to sharpen priorities and strengthen differentiation.
  • Represent Masabi as a senior product voice in selected customer and industry settings, where your experience adds value.
  • Track success through adoption, commercial impact and customer outcomes, using data to guide improvement.
  • Partner with Engineering to deliver the roadmap, scale and stabilise the platform.
  • Represent non-functional requirements with clarity, including SLAs, observability and performance.
  • Support stronger quality practices and shared understanding of expected outcomes.
  • Treat our API platform and integration layer as first-class products.
  • Strengthen the developer and partner experience through improved API coverage, documentation and tooling.
  • Support internal and external teams to build effectively on the platform.
  • Support go-to-market teams on strategic RFPs and major bids.
  • Play a senior product role in large enterprise programmes and implementations.
  • Represent Product in conversations with agency and partner stakeholders when needed.
  • Lead and develop a team of product managers and product program leads.
  • Build an outcome-focused, collaborative product culture that supports learning and accountability.
  • Coach emerging leaders and contribute to the broader Product and Engineering leadership team.

Requirements

  • Leadership experience in product at a highly senior level, owning complex platforms or multi-product portfolios.
  • Background in at least one of the following: payments, transit or mobility, fintech, or integration-heavy B2B SaaS.
  • Proven experience with enterprise or public sector customers, including RFPs, SLAs and complex delivery environments.
  • Experience leading teams of eight plus people across multiple products or programmes.
  • A track record of driving commercial impact, such as revenue growth, adoption or margin improvement.
  • Strong technical understanding of APIs, integrations, payment flows and non-functional requirements.
  • Comfortable balancing long-term product strategy with the needs of large, time-sensitive programmes.
  • Commercially thoughtful, with an eye for product opportunities and portfolio performance.
  • Strategic, with the ability to go deeper when needed to support clarity and good decision-making.
  • Focused on outcomes and customer value, with a calm and grounded approach to ambiguity and pressure.
  • Motivated by building, improving and leading in a scaling environment.
Benefits
  • 20 days of vacation per year (in addition to public holidays), plus the option to buy an additional 5 days of vacation each year. On top of this, our office is shut every year between Christmas and New Year, totalling a whopping 28+ days of vacation
  • Private Healthcare and Life Insurance via Trinet
  • Menopause support
  • Choice of a workstation
  • Training allowance of up to CAD$1300 per year
  • CAD$325 per year to spend on your home office
  • Ability to work for up to 3 months per year from any country in the world
  • Enhanced family leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
APIintegrationpayment flowsnon-functional requirementsproduct lifecycle managementportfolio managementdata analysiscommercial impact measurementRFP managementSLA management
Soft skills
leadershipstrategic thinkingcollaborationcoachingoutcome-focuseddecision-makingcustomer value orientationcalm under pressureadaptabilityteam development