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Insurance Customer Advisor – Internal Office, Private & Commercial Clients
MARTENS & PRAHL Versicherungskontor GmbH & Co. KG (Holding)Kundenbetreuer:in für Versicherungen im Innendienst bei MARTENS & PRAHL, fachliche Begleitung und Kommunikation mit Mandant_innen und Versicherungsgesellschaften.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in contract and claims management, with strong knowledge of insurance products and policy terms. Exhibits a service-oriented approach and a commitment to continuous learning within a team environment.
Highest-signal resume keywords
Contract ManagementClaims HandlingInsurance Products KnowledgeData EntryTeam Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract ManagementClaims HandlingData EntryInsurance KnowledgePolicy Terms Understanding
Soft Skills
Team SpiritStrong Sense of ResponsibilityCuriosityConscientious Working StyleService-Oriented Approach
Tools & Technologies
Administration System
Certifications & Qualifications
Vocational Training as Insurance and Finance ClerkVocational Training as Insurance Specialist
Industry Keywords
InsuranceClaims ManagementContract ManagementInsurance ProductsPolicy Terms
About the role
Key responsibilities & impact- Professional handling of all contract and claims matters
- Communication with clients, insurance companies, claimants, appraisers, leasing companies, repair shops, etc.
- Organizational tasks within the team
- Data entry and maintenance in the administration system
Requirements
What you’ll need- Completed vocational training as an Insurance and Finance Clerk (m/f/d) or as an Insurance Specialist (m/f/d)
- Several years of professional experience in a comparable role
- Good knowledge of insurance products and policy terms and conditions
- Commitment, team spirit and a strong sense of responsibility
- Curiosity and a mindset of continuous learning
- Conscientious, thorough working style and a service-oriented approach
Benefits
Comp & perks- Permanent employment contract
- Flexible working hours, hybrid work and extensive part-time options
- Collaborative environment with flat hierarchies
- Attractive salary package with benefits
- Company pension scheme
- Job ticket or commuter travel allowance
- Free beverages and fresh fruit
- Individual training and development opportunities through the MARTENS & PRAHL Academy
- Support during onboarding and a positive working atmosphere