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Markon

Telecommunications Operations Specialist

Markon

. Provide troubleshooting and operational support for satellite voice/data, landline, and secure/non-secure telephone communications systems .

Posted 4/21/2026full-timeHerndon • Virginia • 🇺🇸 United StatesSeniorLead💰 $160,000 - $185,000 per yearWebsite

Tech Stack

Tools & technologies
TypeScript

About the role

Key responsibilities & impact
  • Provide troubleshooting and operational support for satellite voice/data, landline, and secure/non-secure telephone communications systems
  • Support a 24/7 Operations Center environment with emphasis on incident response and event management
  • Operate, monitor, maintain, and troubleshoot communications infrastructure, including: Routers and switches, Servers, Leased-line communications systems, Cryptographic equipment, UHF communications equipment
  • Monitor and maintain the integrity of multiple high-speed data links
  • Identify, isolate, and resolve network and communications faults
  • Develop and maintain network and system monitoring tools supporting global communications infrastructure
  • Use data analytics and data science techniques to improve situational awareness and predictive monitoring of deployed systems
  • Provide VIP communications support for senior government officials when required

Requirements

What you’ll need
  • Active TS/SCI w/ Polygraph
  • 8+ years of experience supporting a mission operation center within telecommunications

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • EAP
  • Training and Tuition Assistance
  • Paid Time Off
  • Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
troubleshootingoperational supportincident responseevent managementnetwork monitoringdata analyticsdata science techniquescommunications infrastructurenetwork fault resolutionsystem monitoring tools
Soft Skills
situational awarenessproblem-solvingcommunicationteam collaborationadaptabilityattention to detailleadershipcustomer servicecritical thinkingtime management
Certifications
Active TS/SCI w/ Polygraph