SMB Account Manager

Manifest OS

Account Manager managing SMB accounts for Manifest OS, the leading AI-native legal services company. Driving retention, expansion, and relationships with C-suite decision makers in a high-growth environment.

Posted 7/29/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $190,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B account management with a focus on retention, adoption, and expansion of enterprise accounts. Proven ability to build relationships with C-level executives and manage account health through strategic insights and collaboration.

Highest-signal resume keywords

B2B Account ManagementEnterprise Account GrowthSalesforce ProficiencyStrong Communication SkillsProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementEnterprise SalesCustomer Insights AnalysisRisk ManagementStrategic Planning

Soft Skills

Interpersonal SkillsOrganizational SkillsVerbal CommunicationWritten Communication

Tools & Technologies

SalesforceHubSpotCRM Tools

Industry Keywords

C-Level RelationshipsExecutive Business ReviewsHigh-Growth Startup ExperienceRapidly Evolving Environment

About the role

Key responsibilities & impact

Own retention, adoption, and expansion across your enterprise account portfolio
Build multi-threaded relationships with C-level and key decision makers
Lead Executive Business Reviews to surface growth opportunities and align on strategy
Partner with Account Executives to launch the platform across new enterprise accounts
Report on account health and proactively flag risks and opportunities
Feed customer insights into product, support, and marketing teams to improve roadmap and experience

Requirements

What you’ll need

5+ years in B2B account management or new business sales
Proven ability to manage and grow enterprise-level accounts
Strong written, verbal, and interpersonal communication skills
Solid organizational and project management skills
Comfort operating in an early-stage or rapidly evolving environment
Experience at a high-growth startup
Proficiency in Salesforce, HubSpot, or similar CRM tools

Benefits

Comp & perks

Offers Equity
Offers Commission