Operations

• Oversee and manage all operational functions of Magical Beginnings schools within the assigned territory, including direct supervision of School Directors.
• Oversee and manage all facilities-related functions within the assigned territory, including direct supervision of the Facilities Manager.
• Provide strong leadership and support to all Magical Beginnings stakeholders—staff, children, families, early childhood education professionals, community partners, vendors, and contractors.
• Clearly communicate company goals and expectations to direct reports and ensure follow-through, understanding, and compliance.
• Uphold and model Magical Beginnings’ mission, core values, and culture in all interactions and communications.
• Ensure that all child-to-teacher ratios comply with state early education licensing requirements.
• Collaborate with the Vice President of Human Resources and Chief Operating Officer to develop and implement an annual training plan for School Directors.
• Ensure full compliance with all state-mandated early education laws, safety protocols, and regulatory standards.
• Implement and monitor all childcare financial assistance (voucher) regulations and program guidelines.
• Enforce company policies and procedures as outlined in employee and family handbooks and standard operating procedures (SOPs).
• Demonstrate expert knowledge of childcare licensing regulations, including preparing for licensure visits, communicating with state licensors, and adapting to regulatory changes.
• Maintain compliance with licensing and quality standards by scheduling school staff within budgeted payroll guidelines.
• Serve as Interim Director in the event of a leadership vacancy, ensuring continuity of school operations and compliance.
• Administer school audits to measure and provide feedback on top quality.
• Establish and maintain a regular visitation schedule for all schools within the assigned region.
• Perform outreach activities to ensure that staff and families alike have a positive experience at Magical Beginnings.
• Ensure that School Directors have access to your time and can express their desires and concerns.
• Perform annual performance reviews of all direct reports and advise leadership on recommendations for raises, promotions, performance plans, and terminations.
• In the event the Director cannot resolve an issue, serve as the primary customer service representative.
• Interview, hire, and train School Directors with the approval of the Chief Operating Officer.
• Ensure the smooth day-to-day operation of schools.
• Work with the school’s social school directors and teachers to ensure the school complies with company standards.
• Oversee and manage the Mentorship Program with assistance from the school Directors.
• Maintain and support the Directors and school facilities, including maintenance and inventory.
• Make sure school leadership replenishes classroom supplies and materials regularly.
• With the support of the Executive Leadership Team, conduct licensing, furnishing, opening, hiring, and training for new start-up schools.
• Maintain an anti-bias and anti-racism culture throughout the school

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