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Growth Account Manager
Magic, IncGrowth Account Manager managing VIP client accounts. Delivering onboarding, health monitoring, and strategic expansion for clients in outsourcing from remote.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing VIP client accounts, focusing on onboarding, health monitoring, and revenue retention. Proven ability to identify expansion opportunities and deliver impactful quarterly business reviews to C-suite executives.
Highest-signal resume keywords
Customer Success ManagementAccount ManagementRevenue RetentionExpansion StrategyUS Market Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account Health MonitoringChurn Signal IdentificationPost-Sale Journey ManagementExpansion Example Development
Soft Skills
Proactive CommunicationRelationship Building
Industry Keywords
B2B EnvironmentClient-Facing ExperienceQuarterly Business ReviewsGRRNRR
About the role
Key responsibilities & impact- Own 10–15 VIP client accounts end to end — onboarding, health monitoring, expansion, renewal
- Monitor account health signals proactively
- Identify and close expansion opportunities
- Deliver QBRs to US founders and C-suite
- Maintain 99%+ GRR and drive 102%+ NRR
- Partner with Account Leads and Success Coaches
- Work with Recruitment Operations when clients need additional or replacement talent
Requirements
What you’ll need- 3–5 years of customer success, account management, or client-facing experience in a B2B environment
- Direct and personal responsibility for revenue retention and expansion targets
- Demonstrated proactive account management
- Experience spotting and acting on early churn signals
- At least one expansion example
- Experience managing the full post-sale journey
- US market client experience
- Strong English proficiency
- Stable and recent tenure.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options