Onboarding Specialist

MADFIN Tech

Onboarding Specialist supporting merchant onboarding processes and ensuring compliance for a London-based fintech company. Leading KYC assessments and collaborating with internal teams to provide a smooth onboarding experience.

Posted 5/25/2026full-timeRiga • 🇱🇻 LatviaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead end-to-end merchant onboarding processes in line with acquiring, Visa, and Mastercard scheme compliance requirements.
Conduct KYC/ KYB risk assessments for new merchants and partners, including enhanced due diligence for high-risk industries and complex cases.
Review, collect, and verify KYC/ KYB, underwriting, and onboarding documentation to ensure completeness, accuracy, and regulatory compliance.
Analyze merchant backgrounds, business models, and transaction patterns to identify potential financial crime and compliance risks.
Monitor merchant activity on an ongoing basis to detect unusual or suspicious behavior.
Collaborate closely with sales, compliance, risk, and operations teams to ensure smooth and efficient onboarding workflows.
Ensure full alignment with internal AML/KYC policies and applicable regulatory standards.
Provide guidance and support to internal teams on AML, KYC, and onboarding-related matters.
Maintain accurate and detailed onboarding records and prepare reports for internal management and external stakeholders.

Requirements

What you’ll need

Understanding of VISA and Mastercard regulations, AML/CTF legislation, and the UK regulatory framework.
Experience in onboarding, compliance, or risk management within the fintech or ecommerce sector.
Solid understanding of regulatory requirements, compliance frameworks, and industry best practices relevant to fintech and financial institutions.
Familiarity with key financial regulations such as AML and KYC/KYB, and the broader regulatory environment affecting financial entities.
Good understanding of PCI DSS requirements and payment security standards relevant to merchant onboarding and card acquiring operations.
Capable of working both independently and as part of a team, with the ability to manage multiple projects simultaneously and meet deadlines.
A degree in Finance, Law, Business, or Economics — or equivalent practical experience demonstrating comparable expertise.
CAMS or ICA certification is a strong plus; if not currently held, willingness to obtain certification with company support.
Fluency in English (additional languages are considered an advantage).

Benefits

Comp & perks

Competitive salary based on your experience and contribution
Excellent health insurance after successful completion of the probation period — including extensive medical coverage, mental health support, and dental care
Additional paid Wellbeing Days — take time for your personal needs, health check-ups, or simply to recharge
Hybrid work setup — flexible hours with a mix of in-office and remote work
Friendly and collaborative team — we value transparency, initiative, and support each other
Opportunity to grow together with the company and take on new responsibilities as we scale
Startup environment where your voice matters and ideas turn into features fast
Gifts from the company for work anniversaries and birthdays — because milestones matter, and we love celebrating them with you!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

KYCKYBAMLCTFPCI DSSrisk managementcompliance frameworksfinancial crime analysismerchant onboardingtransaction pattern analysis

Soft Skills

collaborationproject managementindependent workteamworkcommunicationattention to detailanalytical thinkingproblem-solvingtime managementreporting

Certifications

CAMSICA certification