Fraud Risk Manager

Made Card

Fraud Risk Manager responsible for customer-centric fraud strategies within Made's credit card team. Collaborating with Product, Engineering, and Operations to ensure service security and integrity.

Posted 6/22/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-Level💰 $100,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Collaborate closely with Product, Engineering, and Operations teams to deliver risk-based, customer-centric fraud strategies.
Constantly evaluate capabilities against emerging threats (e.g. deepfake videos) and upgrade tech stack as needed.
Review and adjudicate escalations (e.g., deciding on KYC reviews, managing the authorizations case load).
Establish KPIs (e.g., fraud denial rate at onboarding and authorizations) and work hands on with data to develop reporting capabilities.
Prepare case studies (both loss prevented and loss taken), presenting to the Executive Team, and incorporating learnings.
Adopt and implement a test-and-control system to quantify the benefits of new tools and strategies.

Requirements

What you’ll need

2+ years of experience in fraud prevention in financial services required. Experience in the credit card domain a big plus.
Strong technical acumen: pull data, analyze, create KPIs, create reporting tools (Python, SQL knowledge a plus)
Exceptional strategic thinking and problem-solving skills.

Benefits

Comp & perks

Competitive salary with a meaningful stake in the company via equity
We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Receive up to $25,000 toward closing costs of a new mortgage via our mortgage partners
Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Flexible paid time off, sick days, and 11 company holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud preventiondata analysisKPI creationreporting toolsPythonSQL

Soft Skills

strategic thinkingproblem-solving