Serve as the clinical leader and executive partner to health plan clients; report to the CEO.
Build trusted partnerships with client Medical Directors, Payment Integrity executives, and senior payer stakeholders.
Partner with clients to validate results, demonstrate clinical credibility, and drive adoption of payment integrity solutions.
Collaborate with sales and customer success teams to support business development and long-term partnership growth.
Shape payer-specific payment policies for accurate enforcement in the Machinify system.
Provide evidence-based clinical and coding rationale during client audits, appeals and escalations.
Advise on complex reimbursement constructs across CMS, Medicaid, and commercial plans, including DRG classifications, OPPS/APC, NCCI, CPT/HCPCS, and modifier logic.
Maintain alignment with authoritative industry standards (CMS NCCI, AMA CPT, ICD-10 guidelines, AHIMA briefs).
Partner closely with operations, engineering, data science, product, and client services teams to ensure outputs are clinically sound.
Mentor internal clinicians and guide clinical playbooks and escalation protocols.
Represent the clinical perspective in product roadmap and innovation initiatives and advance clinical content innovation.
Shape the platform to diagnose root causes and enable systemic improvements beyond identifying payment errors.
Requirements
MD or DO with active license.
10+ years in payment integrity, reimbursement operations, or claims auditing.
Expertise across inpatient, outpatient, and professional claims (DRG, APCs, CPT/HCPCS, modifier logic).
Strong knowledge of CMS, Medicare, Medicaid, and commercial payer adjudication rules.