Lead Accessibility Specialist

M&T Bank

Product Design Lead guiding human-centered digital banking experiences at M&T Bank. Mentoring designers, leading research, workshops, and product design programs from vision through launch.

Posted 8/19/2026full-timeRemote • Alabama • 🇺🇸 United StatesSenior💰 $103,000 - $171,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Design and Human-Centered Design, with a strong focus on user experience standards and best practices. Capable of leading cross-functional teams, mentoring designers, and conducting user research to inform product development.

Highest-signal resume keywords

Product DesignUser-Centered DesignPrototypingProject ManagementMentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Use CasesFlow DiagramsWireframesDesign ThinkingAccessibility StandardsSystems-ThinkingDigital TouchpointsNon-Digital ChannelsExperience DesignUser Research

Soft Skills

CollaborationStorytellingPersuasionRelationship BuildingNavigating Ambiguity

Tools & Technologies

AdobeSketchInVisionFigmaMiroWebex

Industry Keywords

Human Computer InteractionProduct Development LifecycleCross-Functional TeamsOperational Risk ControlsCompliance

Tech Stack

Tools & technologies

Invision

About the role

Key responsibilities & impact

Lead the process and engagement around building digital products and cohesive end-to-end experiences
Lead and mentor Product Designers across teams
Collaborate with Product Design Leads and Service Design Leads to align product visions and experiences
Envision and design desired end states informed by research
Apply user-centered design methods throughout the product development lifecycle
Partner with developers on user experience standards and industry best practices
Explore design concepts through whiteboard sessions, wireframes, and usability studies
Work with product owners to define functionality and end-user requirements
Lead, mentor, and potentially manage teams across product spaces
Lead cross-functional meetings, workshops, sprints, and planning sessions
Plan and perform user/customer research with the Experience Research team
Identify opportunities to leverage resources and methods across teams
Explore new patterns and practices and contribute to new methodologies
Use storytelling and persuasion to build trust with cross-functional peers
Advocate for the customer perspective across the organization
Participate in recruiting and hiring
Adhere to compliance and operational risk controls
Maintain M&T internal control standards and implement audit and regulatory action items
Complete other related duties as assigned

Requirements

What you’ll need

Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 5 years relevant experience, or in lieu of a degree, a combined minimum of 9 years education and/or relevant/product design work experience
Proven expertise in Product Design/Human-Centered Design
Experience creating use cases, flow diagrams, prototypes, scenarios, and wireframes
Understanding of design thinking methods and their application during product development
Hands-on experience designing for digital touchpoints and non-digital channels
Experience managing programs through the full product development process
Project and people management skills
Ability to mentor and educate others on experience design
Ability to navigate ambiguity within a self-directed culture
Ability to establish strong working relationships
Extensive experience conducting remote and in-person workshops
Familiarity with Miro and Webex
Experience with Adobe, Sketch, InVision, Figma, or similar design and prototyping tools
Proficiency in industry best practices for desktop, mobile, and web applications
Experience with accessibility standards, cross-platform issues, mobile user interfaces, and systems-thinking

Benefits

Comp & perks

Medical benefits
Retirement benefits
Forty hours of paid volunteer time each year
Competitive, market-informed pay
Equal employment opportunities