Mortgage Operations Manager II

M&T Bank

Manage a Mortgage/Consumer Lending department overseeing a staff of supervisors and operations managers at M&T Bank. Ensure operational efficiency and achieve targeted results in daily operations.

Posted 7/23/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSenior💰 $74,600 - $124,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and operational management capabilities, with a focus on efficiency, budget accountability, and staff development in the Mortgage/Consumer Lending sector.

Highest-signal resume keywords

Operations ManagementStaff LeadershipBudget AccountabilityProblem ResolutionPerformance Appraisal

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operational EfficiencyDepartment PlanningData AnalysisReportingMethod Implementation

Soft Skills

CommunicationConsultationTeam Collaboration

Certifications & Qualifications

Bachelor's DegreeMaster's Degree Preferred

Industry Keywords

Mortgage LendingConsumer LendingStaffingPerformance Management

About the role

Key responsibilities & impact

Manage a Mortgage/Consumer Lending department by overseeing a staff of supervisors and/or operations managers ensuring operational efficiency
Responsible for planning, leadership, problem resolution, analysis and reporting for assigned department
Plan and implement new methods and procedures to make daily operations more efficient
Consult and communicate with operations staff
Support annual budget process and is financially accountable for department/unit
Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations

Requirements

What you’ll need

Bachelor's Degree, OR in lieu of degree, Four to five years relevant experience
Minimum four years operations experience
Minimum four years supervisory/management experience
Master's Degree preferred.

Benefits

Comp & perks

Competitive benefits ranging from medical and retirement
Forty hours of paid volunteer time each year