Client Onboarding Associate – Know Your Customer Verification, Wealth Management Accounts

M&T Bank

Client Onboarding Associate at M&T Bank ensuring compliance and accurate documentation for wealth management accounts. Conducting KYC reviews and supporting onboarding processes in a hybrid work environment.

Posted 6/26/2026full-timeWilmington • Connecticut, New York • 🇺🇸 United StatesJuniorMid-Level💰 $29 - $48 per hourWebsite

About the role

Key responsibilities & impact

Conduct thorough KYC and onboarding reviews to ensure all client documentation is complete, accurate, and compliant with regulatory requirements
Review account opening packages completed by client-facing partners, verifying key details such as signatures, dates, ownership structures, and required documentation
Open and code accounts across internal systems, ensuring proper setup and adherence to established procedures
Identify and escalate non-standard or higher-risk scenarios to ensure appropriate risk mitigation
Manage a high-volume workflow in a fast-paced environment while meeting service level expectations
Partner with internal stakeholders and service teams to resolve issues and gather required information
Support onboarding for a variety of account types, including individual, trust, corporate, custodial, IRA, and estate accounts
Maintain a strong focus on quality assurance and consistency, recognizing the role’s direct impact on regulatory and reputational risk
Identify opportunities to improve processes and contribute to operational efficiency

Requirements

What you’ll need

5+ years’ of combined higher education and/or work experience
Strong analytical and critical thinking skills
Exceptional attention to detail and commitment to accuracy
Ability to prioritize and manage work effectively in a fast-paced, deadline-driven environment
Strong organizational and time management skills
Professional and effective written and verbal communication
Experience in banking, financial services, or a related field preferred
Exposure to KYC, compliance, regulatory review, audit, or risk management is highly desirable
Background in operations, back-office support, or roles such as accounts payable/receivable, bookkeeping, or accounting can translate well
Branch banking experience is a strong foundation for this role
Familiarity with financial products and client account structures is a plus
Bachelor’s degree or equivalent combination of education and experience preferred
Understanding of regulatory frameworks, including FinCEN requirements
Experience with quality assurance or quality control processes
Comfort working with data, documentation, and financial systems.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Paid volunteer time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KYCcomplianceregulatory reviewauditrisk managementquality assurancequality controlfinancial systemsaccount structuresbanking operations

Soft Skills

analytical skillscritical thinkingattention to detailorganizational skillstime managementwritten communicationverbal communicationprioritizationproblem-solvingworkflow management