Fraud Detection Analyst

M&T Bank

Fraud Detection Analyst preventing fraudulent activities through real-time analysis of transactions. Involves reviewing data and customer communication to optimize fraud detection efforts.

Posted 6/23/2026full-timeBridgeport • Connecticut, New York • 🇺🇸 United StatesJunior💰 $21 - $34 per hourWebsite

About the role

Key responsibilities & impact

Detects and prevents fraudulent activities by analyzing anomalous activity in near real-time environment
Review transaction data from the real-time fraud detection system
Place appropriate holds on accounts identified as having potentially fraudulent issues
Contact customers by phone, mail and email to verify transactions
Leverage fraud knowledge to communicate with customers, merchants, financial institutions, law enforcement and Bank personnel
Ensure activities comply with applicable laws and regulations affecting fraud detection activities
Communicate with customers, merchants and Visa personnel to authenticate customers
Remain current on multiple fraud trends, threats, and imminent scams impacting the Bank’s portfolios
Recommend changes to fraud detection system parameters to higher management
Serve as primary fraud contact on all assigned cases
Identify risk-related issues needing escalation to management

Requirements

What you’ll need

Associate’s degree and a minimum of 1 year relevant work experience
Proficiency with personal computers as well as pertinent word processing, database and spreadsheet software packages
Experience or coursework in a financial crime or law enforcement related field
Customer service experience
Experience working in a team environment
Proven analytical skills
Experience communicating effectively with all levels of personnel
Experience making decisions quickly and accurately as well as handling multiple tasks simultaneously

Benefits

Comp & perks

Medical and retirement plans
Forty hours of paid volunteer time each year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud detectiondata analysistransaction reviewrisk assessmentanalytical skillsdecision makingmultitasking

Soft Skills

customer servicecommunicationteamworkproblem solving

Certifications

Associate's degree