Program Manager – Transformation Delivery, Large-Scale Complex Initiatives

M&T Bank

Program Manager leading complex transformational change initiatives for M&T Bank. Overseeing multi-disciplinary teams to drive business outcomes and organizational change.

Posted 5/13/2026full-timeBuffalo • Connecticut, Maryland, Massachusetts, New York • 🇺🇸 United StatesSeniorLead💰 $107,500 - $179,100 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Independently leads multi-disciplinary teams through large-scale complex transformational change initiatives, or strategically important short-term engagements that deliver business outcomes.
Responsible for directly managing and driving teams in the implementation of numerous governance frameworks aimed at achieving alignment across the bank and its strategy.
Provide transparency to senior leadership of progress of initiatives.
Develop and tailor communications content and artifacts used across various levels in the organization on highly complex business initiatives with high attention to detail and quality.
Ensures follow up on all critical items and drives accountability through documentation.
Proactively leverages and encourages others on the use of multiple Transformation Delivery Tools to ensure all action items, risks, decisions, and issues are identified, captured, and escalated.
Build relationships and participate in engagement management with senior stakeholders and encourage collaboration to support an environment of information sharing to effectively deliver outcomes.
Develop and rely upon relationships across the organization to break down silos and stay connected to changes going on in the bank.
Responsible for educating team members by leveraging deep institutional and banking knowledge of M&T's people, business processes/workflows, products, and technologies and leverages them to shape strategy and deliver desired outcomes.
Lead work groups and individuals with diverse views to develop and provide strategic recommendations and encourage innovation.
Encourage the team to champion new transformation delivery tools and techniques and use them to support innovation, development, and facilitate discussion.
Apply resourcing approaches and conduct prioritization efforts to ensure the best resources are allocated effectively.
Support business in defining outcomes and key measures of success for transformation initiatives.
Encourage a culture of how to challenge the status quo by consistently pushing for innovation and improvement and recommends solutions for adoption across the organization.
Mentor and coach Enterprise Transformation Delivery team members and others within their team to take ownership of their development.
Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis.

Requirements

What you’ll need

Bachelor’s degree and a minimum of 7 years’ work experience, or in lieu of a degree, a combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years’ work experience
Strong verbal and written communication skills
Detail-oriented
Proven intellectual curiosity
Proven leadership skills
Demonstrated cognitive bandwidth
Relevant financial services industry experience preferred.
Minimum of 5 years’ project, program or portfolio management experience, specifically with large-scale transformation projects
Prior experience leading organizational change
Bachelor's degree from an accredited college/university; MBA or MS preferred.
PMP, Agile, SAFe, Certified BA and/or ScrumMaster Certification.
Prior management consulting or comparable client service experience a plus

Benefits

Comp & perks

Health insurance
Retirement plans
Paid volunteer time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementportfolio managementtransformation initiativesgovernance frameworksinternal controlsrisk managementorganizational changestrategic recommendationsinnovation techniques

Soft Skills

leadershipcommunicationdetail-orientedintellectual curiositycognitive bandwidthrelationship buildingcollaborationmentoringcoachingaccountability

Certifications

PMPAgileSAFeCertified BAScrumMaster Certification