M&T Bank

Digital Product Owner – Loan Agency

M&T Bank

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $97,870 - $163,116 per year

Job Level

Mid-LevelSenior

About the role

  • Accountable for defining and executing product vision and roadmap for Loan Agency capabilities; reporting to the Senior Product Owner for Loan Agency
  • Define and manage OKRs that align with Institutional Services business priorities
  • Create and maintain a prioritized feature list reflecting business architecture and evolving user needs
  • Build and maintain current and future-state business process and workflow models
  • Translate strategic goals into actionable delivery roadmaps, balancing short-term execution with long-term transformation
  • Focus on outcomes over outputs using design thinking and analytics
  • Define, own, and deliver the vision and roadmap for one or more major business technology products
  • Prioritize and groom backlog; write clear user stories and specify acceptance criteria using ATDD
  • Develop and update capacity and demand plans to ensure proper resourcing
  • Make autonomous decisions to keep delivery aligned with vision and strategy
  • Own and drive evolution of deal and facility setup, trade processing, and lifecycle servicing in Loan IQ and integrations
  • Optimize loan servicing operations including cashflows, payments, notices, and reconciliations
  • Enhance client and operational reporting, focusing on simplification, standardization, and self-service
  • Act as the voice of the client; advocate for issuer, investor, and internal operational team needs
  • Provide stakeholders with progress updates through dashboards and reporting tools
  • Collaborate with other Product Owners to align client journeys and dependent backlogs
  • Understand and adhere to Company risk, regulatory standards, policies and controls; identify risk issues needing escalation
  • Maintain internal control standards and implement audit/regulatory points
  • Manage and administer platform for Institutional Services including user onboarding, entitlement management, upgrades, issue resolution, and support coordination

Requirements

  • Bachelor’s degree and a minimum of 4 years’ business, analytical, technical and/or product experience
  • OR in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ business, analytical, technical and/or product experience
  • Proven experience in digital product ownership/management within corporate trust, capital markets, transaction banking, or commercial banking contexts
  • Understanding of Design Thinking principles and applying them in the day to day of digital product design and development best practices
  • Agile delivery experience with backlog management in Jira or similar tools
  • Strong stakeholder management, communication, and problem-solving skills
  • Understanding of corporate bank loan market, including broadly syndicated, private credit, and / or distressed bank loans and Loan IQ or equivalent loan servicing platform
  • Preferred: Product Management experience with corporate loans platforms, with hands-on expertise in Loan IQ and integrations
  • Preferred: Exposure to fintech platforms and emerging technologies
  • Preferred: Demonstrated ability to stitch together vendor platform, APIs, and internal systems
  • Preferred: Agile or product certifications (CSPO, SAFe POPM, or similar)