Learning and Development

• Lead and manage a team of training specialists responsible for instructional design, facilitation, and training logistics.
• Collaborate with business line leaders to identify training needs and align programs with strategic goals.
• Oversee the creation and continuous improvement of training content for sales, operations, and mortgage staff.
• Ensure training delivery methods (in-person, virtual, on-demand) are effective and scalable.
• Monitor training effectiveness through performance metrics, feedback, and post-training assessments.
• Maintain compliance with regulatory and internal policy requirements in all training materials.
• Manage training calendars, resource allocation, and reporting for training activities.
• Foster a culture of learning and professional development across the originations team.

Mortgage Training Manager

Technical Training Specialist

Manager, Skills Based Learning and Development

Senior Instructional Designer

Talent Development Partner

Talent Development Manager