LUZA Group

Cloud Operations Engineer – Junior/Middle

LUZA Group

contract

Posted on:

Location Type: Hybrid

Location: Sintra • Portugal

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Job Level

Junior

Tech Stack

AnsibleAWSAzureCloudITSMLinuxPrometheusPythonSQLTerraformUnix

About the role

  • Perform preventive maintenance and operational tasks for cloud environments.
  • Monitor system performance and proactively identify potential issues.
  • Manage and resolve incidents, including participation in on-call rotations for critical incidents.
  • Execute standard operating procedures and follow runbooks.
  • Collaborate with the client and internal teams to ensure service availability and performance.
  • Provide clear and effective communication in English during support activities and escalations.
  • Document work performed and update incident records and knowledge base.
  • Assist in capacity planning and service improvement initiatives.
  • Support automation and optimization efforts when possible.

Requirements

  • Some level of experience in previous roles
  • Experience in Windows Systems Administration or Unix/Linux Systems Administration
  • Experience with SQL Database Administration
  • Experience with Cloud Network Administration
  • Ability to work the client-aligned schedule (07:00–16:00 Portugal time) and participate in on-call rotation (16:00–07:00)
  • English B2 level (fluency needed)
  • Experience with IAS and Virtual Machines (administration + maintenance)
  • Experience with AD connect and Trademicro
  • Experience in multi-cloud environments (Azure, AWS, or Google Cloud)
  • Knowledge of automation tools (PowerShell, Python, Ansible, Terraform)
  • ITIL foundation or similar IT service management knowledge
  • Experience with monitoring tools (e.g., Zabbix, Nagios, Datadog, Prometheus)
Benefits
  • Important : Our company does not sponsor work visas or work permits.
  • All applicants must have the legal right to work in the country where the position is based.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Windows Systems AdministrationUnix/Linux Systems AdministrationSQL Database AdministrationCloud Network AdministrationIAS AdministrationVirtual Machines AdministrationActive Directory ConnectAutomation (PowerShell, Python, Ansible, Terraform)Multi-cloud environments (Azure, AWS, Google Cloud)Monitoring tools (Zabbix, Nagios, Datadog, Prometheus)
Soft Skills
clear communicationeffective communicationcollaborationproblem-solvingcapacity planningservice improvementproactive identification of issuesincident managementparticipation in on-call rotationsdocumentation
Certifications
ITIL Foundation