IT Platform Admin I – IV

LTHC

IT platform administrator maintaining enterprise applications for Excellus BCBS, a health insurer. Supporting application reliability, security, integrations, troubleshooting, and strategic technology projects across New York.

Posted 8/5/2026full-timeUtica • New York • 🇺🇸 United StatesMid-LevelSenior💰 $60,410 - $157,978 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise software platform management, including installation, configuration, and troubleshooting, while ensuring system performance and security. Proficient in collaborating with cross-functional teams and mentoring team members to optimize technology solutions and support business-critical applications.

Highest-signal resume keywords

Enterprise Software ManagementApplication Security ProcessesLinux and Windows Operating SystemsPowerShell, Python, and SQLITIL Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems AdministrationApplication TestingPerformance OptimizationData IntegrityRelational Database ManagementCloud PlatformsMonitoring ToolsAgile MethodologiesDisaster RecoveryTechnical Problem-Solving

Soft Skills

Intermediate Communication SkillsIndependent Work AbilityTask ManagementOrganizational SkillsMentoring

Tools & Technologies

AWSAzureSalesforcePegaGCPETL ToolsActive DirectoryLoad BalancersHigh-Availability ArchitecturesSource-Control Processes

Industry Keywords

Incident ManagementProblem ManagementChange ManagementService Level ManagementSDLCDevOpsApplication DeliveryContent IntegrationStakeholder PresentationsBusiness Continuity

Tech Stack

Tools & technologies

Amazon RedshiftAWSAzureCloudETLGoogle Cloud PlatformLinuxOraclePythonSDLCSQL

About the role

Key responsibilities & impact

Install, configure, troubleshoot, patch, and maintain enterprise software platforms
Conduct application testing, systems troubleshooting, performance optimization, and maintenance
Monitor system uptime and performance
Maintain system configuration and application backups to ensure recoverability
Manage user and system accounts, network rights, and access to integrated systems
Collaborate with cross-functional teams, developers, QA personnel, business teams, internal teams, and vendors to resolve incidents
Document ticket resolutions and root cause analyses
Analyze operational procedures, identify and escalate issues, and create effective resolutions
Maintain documentation and provide release documentation feedback
Participate in on-call production support, including off-hours
Identify system risks and recommend growth, improvement, upgrade, and technology strategies
Act as a subject matter expert and determine business requirements for supported applications
Coordinate with vendors and assess application release impacts
Define and implement application security processes and organizational standards
Mentor team members and provide technical support on complex application issues
Lead meetings, develop training and process documentation, and facilitate presentations
Advise leadership and lead business-critical application projects and strategic efforts
Optimize technology costs when designing and recommending solutions

Requirements

What you’ll need

Associate degree in Computer Science, Information Technology, Management Information Systems, Business, Analytics, or a relevant field; three years of related work experience accepted in lieu of degree
Prior professional, internship, or co-op experience with enterprise-scale platforms preferred
Basic knowledge of structured systems analysis and design, systems administration, user support, project management, data integrity, and data gathering techniques
Basic knowledge of Linux and/or Windows operating systems
Basic knowledge of PowerShell, Python, Bash, SQL, and/or other programming or scripting languages
Basic knowledge of relational database management systems such as Oracle, SQL Server, AWS Redshift, and/or others
Basic knowledge of cloud platforms such as Azure, AWS, Salesforce, Pega, and/or GCP
Basic knowledge of monitoring tools, load balancers, and high-availability architectures and strategies
Basic knowledge of ITIL processes including Incident Management, Problem Management, Change Management, and Service Level Management
Basic quality principles, root-cause analysis, and technical problem-solving skills
Basic knowledge of source-control processes and tools
Basic knowledge of application delivery, management structures, and reporting procedures, including Agile methodologies
Intermediate written and verbal communication skills across multiple channels
Intermediate ability to work independently, manage multiple tasks and deadlines, and prioritize and organize workload
Level II: intermediate operating systems, scripting languages, distributed database management, and computing resource management
Level II: content store and content integration application administration, ETL tools, Active Directory or role-based security, security/compliance/audit policies, disaster recovery, SDLC, DevOps, process documentation, and presentations
Level III: advanced application and integration administration, disaster recovery, strategic vision, enterprise platform security, SDLC, DevOps, and stakeholder presentations
Level IV: expert organizational technology and core administration knowledge, plus technical/team leadership competency
Ability to sit and/or stand at a workstation and work on a computer for prolonged periods
Ability to use a keyboard, mouse, and/or phone for three or more hours at a time
Ability to travel across the Health Plan service region as needed
Ability to work in a home office for continuous periods for business continuity
Participation in an off-hours on-call production support rotation

Benefits

Comp & perks

Group health and/or dental insurance
Retirement plan
Wellness program
Paid time away from work
Paid holidays
Possible remote work on a case-by-case basis
Opportunity to travel across the Health Plan service region for meetings and/or trainings as needed