Credit Controller

LSEG (London Stock Exchange Group)

Credit Controller responsible for handling collections activities and resolving billing disputes for commercial accounts in Asia. Collaborating with Finance, Sales, and Operations teams.

Posted 7/1/2026full-timeMumbai • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Initiate contact with customers to collect cash on unpaid invoices.
Build trust and confidence with customers, acting as their advocate when issues are raised.
Meet key performance targets and operational objectives.
Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are accurately recorded in the collections' system.
Liaise with internal and external individuals to resolve billing disputes and queries.
Form relationships with key collaborators in Finance, Sales and Operations.
Perform cash reconciliations and research of unallocated and unidentified payments.
Handle the breach of contract and disconnection process when payments cannot be collected.
Take ownership of actions from debt and provision meetings.
Identify accounts that require special attention and act with vitality to resolve issues.

Requirements

What you’ll need

Excellent ability to speak and write in English.
Highly motivated, task oriented and able to work independently in a fast-paced environment.
Proven customer service experience, ideally working with large international clients.
Demonstrated success handling accounts receivable and resolving billing issues.
Ability to work under pressure and driven to achieve targets.
Excellent interpersonal skills with high attention to detail and proven track record to set and handle multiple priorities.
Ability to drive performance and ensure results delivery.
Knowledge of Microsoft Office with strong skills in excel.
2-4 years of experience in accounts receivable or related field
Bachelor’s degree or equivalent experience in finance, accounting or related field
Financial services proven experience desired

Benefits

Comp & perks

healthcare
retirement planning
paid volunteering days
wellbeing initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accounts ReceivableCash ReconciliationBilling Dispute ResolutionPerformance Target AchievementFinancial Analysis

Soft Skills

Excellent Interpersonal SkillsAttention to DetailTask OrientedAbility to Work IndependentlyAbility to Work Under Pressure